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  • The Metropole Phase I Resort

The Metropole Phase I Resort

1 room, 2 adults
Good
3/5

Average hotel and charge unnecessary on Oct 13, 2017

The hotel View is quite nice and awesome !!! Easy accessible from everywhere. Like bus stop, lo...Read All

Bus stand road opp .bank of baroda lonavala , Lonavala
Amenities:
  • Swimming Pool
  • Laundry
  • Board Room
  • Indoor Games
  • Elevator
+ More

Rooms

N/A
Hotel Room
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Amenities
  • Towels
  • TV
  • Free toiletries
  • Toilet
  •  + More
N/A
Hotel Room
View More Images
Amenities
  • Towels
  • TV
  • Free toiletries
  • Toilet
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Average hotel and charge unnecessary
    on Oct 13, 2017
    The hotel View is quite nice and awesome !!! Easy accessible from everywhere. Like bus stop, local shops, restaurant and tourist attraction. We order bucket of ice, and they said u have to pay for it.. but usually ice is commonly complimentary. Rest everything fine ... More
  • hotel_trip
    Decent hotel in range,, just check the rooms as some has damp walls
    on Oct 11, 2017
    I had 3 rooms booked in the hotel. We called them 2 days before checkin that we would be late and will be coming in the evening. they were fine as it was a prepaid booking. but to my surprise the receptionist said that he does not have 3 rooms and asked us to take one room in a different hotel. we did not like the rooms but this guy continuously insisted on accepting the booking in different hotel. When we said we cannot, he agreed to give a room in the same hotel, but the room was not of a kind which we booked. The rooms had damps on walls and ceiling. Bathrooms were not cleaned before we checked in the room. the staff was not helpful. Apart from the above issue, the rooms bedsheets and linens were clean. room was spacious. The 2 rooms we got had balcony and had a good view.... More
  • hotel_trip
    Pathetic hotel
    on Oct 1, 2017
    Very poor services...overpriced... Waste of money...poor food quality... Torn bedsheets...no response to complains... No dental kit or any accessories provided... For this much money they are not even giving a kattle.. just empty room...very poor. ... More
  • hotel_trip
    Good price and service
    on Sep 20, 2017
    I travelled during the weekday and the prices were reasonably low then any other. Rooms are good, food is awesome, lower level staff is good. Swinging pools are open to everyone. Don’t expect alcohol to be served at pool or in the room by the hotel. But staff can bring from outside on request. ... More
  • hotel_trip
    Good Stay
    on Jul 17, 2017
    It was a good stay with friends. The rooms were neat & clean. The highlight was the small garden balcony overlooking the main road. Service was acceptable. Overall, it was a pleasant experience & the pricing was also at par with the rest of the mid range hotels in this area.... More
  • Excellent
    5
  • Very Good
    10
  • Good
    19
  • Fair
    3
  • Poor
    8

Overview

The Metropole Phase I Resort

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.