An average hotel
on Jan 19, 2019
While the property can have better response to and from guests if they improve service quality and food. Location is ok and in a crowded market place. Food is very bad quality including breakfast spread. You dont even get a freshly made omelette. In case you get a good price it could be a compromise in case you dont have a choice. Reaponse of reception staff could improve.
Average Hotel with a Great Location
on Jan 15, 2019
I have stayed in this Hotel during the Biggest Festival in Kolkata @ Durga Puja. I have booked this hotel from one of the online website. I have even gone through feedback online before booking it. Once i reached the Airport i took an Uber to the Hotel. I would have given up driving , but the Uber Driver Mr. Prashant had great patience to drive us through the narrow lanes of New Market which is totally filled by Pedestrian. It was chock a Block. I really thanked this guy for taking so much pain to drop us at the door of the hotel. Its in a small lane bang opp to New Market. Location Good everything nearby. Taxi to Metro and in the midst of shopping place.
Very Small reception, Staff was courteous. Based on my booking they allotted me a room. After seeing the room i was shocked, the room was so small that 2 people cannot move at the same time. There was almost no space after the bed to move . So when i complained then i was given an option of upgrading it to a better spacious room with a price. I agreed as i didnt had any choice rather than to pay extra.
I would really appreciate the bell boy staff ( forgot his name) he recommended a room newly renovated for me to the Front Office staff. The room was better.
Breakfast was good with good choice
Room Service and Housekeeping Staff is good.
Need to improve the room size and also the looks of the older rooms.
Good location but very poor value for money.
on Dec 2, 2018
Good location for Kolkata and comfy beds. Good food in the roof-top restaurant but no respite from the music that is pumped out at full volume from lunchtime opening through to closing. Billed as a three star hotel but we felt it was more two star as hot water was limited and breakfast was just appalling. Whole of hotel could do with really good clean. Very poor value for money.
Great for a budget stay
on Nov 10, 2018
We stayed in this hotel from 4th Nov to 8th Nov. The hotel staff welcomed us with welcome drink and took care of our bags. The first impression was quite good. The rooms were great. The bathrooms were also spacious and decent. I was really impressed by the service, for instance, they provide us with newspapers and 4 water bottles every day per room, etc. The staff was helpful. The buffet breakfast had a variety of different items and was delicious. The building has quite a vintage look. The rooftop restaurant is quite famous in the area and has a great ambience. The hotel is located in the New Market Area which is nearby from most tourist attractions and also is nearby a Esplanade metro station and a tram station. Best budget option for tourists who are willing to explore the vintage side of Kolkata.
Good hotel with retro look!
on Sep 20, 2018
Rooms are huge and comfortable. Food is good. Location is an advantage to experience Kolkata. Park Street, Victoria Memorial, Eden Gardens, Maidan are all very close. They need to improve bill preparation time though!