Experience that I would like to forget
on Dec 20, 2019
We had to extend our stay for a day in Jaipur and we ended up booking Lalit Traveller due to last minute unavailability....
We were stood for 30 mins to wait for a broken elevator
Suggestion from staff was to take the stairs and get to the rooms, let me mention I was travelling with my parents who had a knee issue and we're asked to not use stairs, 2 little kids, age 5 and 10 months..
Given the hour we were forced to take the stairs
Came into the room with 1 king bed, when the request was made for 2 twin beds to sleep my 2 kids, upon asking I was told to wait as there was a call being arranged from a DM to resolve the issue,
Never received a call.
Our expectations of Lalit were very high but given the recent experience I will refrain from coming back.
A night before we stayed at the Radisson property where luxury treatments were offered at a similar price range with the king size breakfast and a very respectable staff, would prefer going back there at a heart beat and would recommend highly to the travellers.
Forgot to mention, everything you touch here is paid, tea, coffee, soap, shampoo, u name it and u pay for it.
Very very disappointed.
Hidden Charges and fooling guest
on Dec 16, 2019
Unhappy with the so called "Mini Bar Food" which is basically the hidden charge of fooling guest in 5 star hotel. In room charge for one nutrition bar 20g 150 INR + 40 INR( hidden charge again) = 190 INR and one peanut jar was 350 INR + 93 INR (hidden charge again) = 443 INR with the total of two for 634 INR. Spoke with the manager Avinash and they were like you gotta pay we cannot do anything - too bad.
When checked in no one introduced and explained about the hidden charges. No welcome drinks, regardless we were not expecting any welcome drinks anyways. Overall dont be fooled with their 5 star status.
AC stays at chilling 19 degree and can't be adjusted even after speaking with their support team.
Very very poor indeed. And yes this was our first and last stay at any Lalit hotel.
on Jul 20, 2019
Very pleasant stay at the luxurious hotel. Tanmay, sanjay, pooja and Mohit and team is very hard working and they made sure that our stay remains memorable for us. Kudos to the Lalit team jaipur for the wonderful hospitality
on Jun 9, 2019
Housekeeping staff is very helpfull
. They have really done their best service .I m so happy & my stay is really osm I enjoyed a lot especially akshay & subham done their best service thanks a lot.
on May 15, 2019
I keep coming this hotel frequently,
One thing what i most like abt this hotel is their hospitality.
Yesterday i gave my clothes for laundry.
The laundry department found 2500 rupees cash in my pocket and returned it immediately.
Special thanks to mr vijay sharma from laundry dept for his honesty.