on Feb 5, 2019
Very poor service. There was no hot water. You need to ask them then only you will get it.
Useless WiFi with very low speed. You need to stand in the door of your room to get WiFi connected.
No press (iron) in the room. When asked, it took almost 20-30 minutes to get it. While using it, there was short circuit and the power in room went off. Such a poor quality items they are giving to customers. This all you will get it in 4K. Need significant changes.
Honest People with a positive attitude
on Jan 26, 2019
The hotel is a small property, Rooms are not among the cleanest or best of Breakfast, But very close airport and most importantly HONEST. I left my very expensive Camera bag in the lift and went for airport, came back midway, searched my room but did not find the bag, when intimated this to front desk they informed me a bag has been found in elevator and handed over to me. I appreciate this honest act of the hotel members.
on Jan 14, 2019
We stayed for the weekend when i was on a conference trip but the stay was memorable.
The usp is the location. The food is good. Goan menu on sat was outstanding. The rooms and the service is good. A great place to stay if you are not lookimg for a beach side hotel.
Worst Staff,management and policies
on Dec 29, 2018
Although I confirmed the early checkin before booking I denied that. The reception staff was very unproffesional and never looked at my booking details but simply said to watt for few minutes. Every time this few minutes of wait extended till 2 hours.We finished our lunch outside yet the room was not ready. If this nonsense at checkin is not enough ,they repeated again a new story at checkout time early morning. They made a havoc for blackening tea kettle which would have cleaned easily by wash.They made this a huge issue .Probably their management and policies made them to behave like this. They work like govt employees.Being adjacent to railway station their mentality is cheap.They treat customers like beggers and no regret. Believe me the cost you pay is not worth due to these filthy staff and policies. Location and food is good .I suggest stay away from this so called high quality and high budget hotel for peace of mind and satisfaction.Not value for money.
The Gpan Visit
on Dec 20, 2018
Finally it was that time of the year when i travelled to Goa over the weekend, to combine some official and personal work. Booked myself at the HQ as it was within the vicinity of the city and in close proximity from the Airport.
Check In - quick, prompt and effecient. Our details were kept ready to minimise the time consumption for it. In addition to it, the surprise was the welcome drink.
Lift a bit small tough, a bit tough to accomodate more than 04 people.
Rooms - Very spacious, well lit, neat and clean , with the minimum amenities one would require.
Food & Beverage - In Room DIning is a bit on the higher side. Buffet spread is decent. Not so great with variety, but good to tase and fill your tummy. I liked the break fast more than the dineer. The choice of itmes can be innovative.
Check Out - Timely check out done, with feedback taken within the time staff completed the check out formalities.
Transport - A tad of waiting, as i feel they are outsourced to an external agency.. The vheciles were good though.
All in All a Decent Experience, may visit again next time in a few months