Average hotel with great location
on Dec 23, 2017
I was here for a day on my business trip. Average Hotel with great location. Hotel needs renovation and big time grooming of staff. I came back to this hotel as all other hotels were booked. Poorly maintained hotel. Staff keep looking for tip for everything they do. Food is awful. Ordered room service, got burnt cheese garlic toast and stale nutty American brownie.
Corridor smells like hell. Used gym which was average but maintained nicely.
Very good Hospitality
on Dec 14, 2017
Room was very good .same types of food was served every day. Food should be different for alternative days.Toilet quality needs improvement.Very cordial staff. Good locations near to metro & victoria Memorial . Gym was very good.
Hotel with no ambience
on Dec 11, 2017
We(my wife accompanied me) checked into this hotel for a conference in Calcutta. The staff was welcoming but the reception area was not very impressive. Looked rather old and drab unlike most of the star hotels in India. I thought it was overstaffed as 3 bell boys brought our 4 pieces of baggage ceremoniously to our room. We dare not open the windows as the view was detestable.
Restaurant staff was very helpful but the choice of food was very limited with only few items that resembled Bengali cuisine. When we travel we always enjoy the local cuisine. Ambiance of the restaurant looked excellent with live local music - rather loud - .
Toilet was poorly designed and the faucet was fixed for the left handlers on the left side of the closet. Of course no one from the management ever stayed here to experience the handicap.
Check out formalities were very simple and I feel this is a place with excellent staff and poor infrastructure
Good base for exploring Kolkata
on Dec 10, 2017
Rooms are well equipped and comfortable.
very easy to walk into old kolkata
you are able to experience the hectic traffic and street scenes quite easily
Pool area is closed until March/april
Buffet meals are of a good quality with a pleasing range of dishes
One slight niggle was that the service in the restaurant was a little slow at times
on Dec 8, 2017
Loved the stay at HHI.. Checking in was very smooth.. Ipshita and Debraj at the frontdesk were extremely efficient.. We reached the hotel at 12.30 am and asked them to arrange dinner.. It was done quickly and had amazing food.. I stayed at the Regal Suite and it qas very luxurious and comfortable..
Food quality is really good, both at buffet as well as room service.. Look for Sushma, Priyanka, Suvajit,Gautam da were all very friendly.. Staff is very cordial and polite..
Even the drivers Mukesh Mandal, Mukesh kumar, Soumen, and Siddhartha were extremely nice and courteous..
Three cheers to HHI for making my stay memorable.. Loved the experience.