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The Haven Serviced Residences

1 room, 2 adults
Very Good
4.5/5

Good placeon Jul 25, 2017

I stayed in this serviced apartment for close to 8 months and had a wonderful stay, with some gli...Read All

plot no 5/6,Opp. Zensar IT Tower, Pune, none, PUNE, MAHARASHTRA, India, Pin-411014 , Pune
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Gym
+ More

Rooms

Deluxe Suite Double Room
Hotel Room
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In High demand

Deluxe Suite Single Room
Hotel Room
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In High demand

Executive Suite Double Room
Hotel Room
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In High demand

Executive Suite Single Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Good place
    on Jul 25, 2017
    I stayed in this serviced apartment for close to 8 months and had a wonderful stay, with some glitches. Overall service oriented staff and front desk. They had challenges with their WiFi, DTH - but took efforts genuinely and sorted out - though it took time. Turndown service and cleaning was every day unlike many other serviced apartments. Had a parking slot too but it was smelly as the place was rented by the owner of the building to a kitchen. Very close to IT Parks like Zensar, World Trade Centre and Eon IT Park. Would recommend this place any day than 5 star places and it is a Value for Money too. Their in room dining service was great too but it was tad costly.... More
  • hotel_trip
    Felt like home!
    on Jul 20, 2017
    Very polite staff and all senior management guys were very helpful that made us feel at home. The rooms are spacious and well equipped.the food was deliciously fealing awesome.Felt totally relaxed at this HAVEN. Best Hospitality services in this industry.... More
  • hotel_trip
    Excellent and Comfortable Stay
    on Jul 14, 2017
    I thought of writing this review to clear the doubts while booking - something which I had when I was looking for booking. A very clean , posh and professionally managed hotel.. We took a double room apartment which had all necessary items starting from kitchen utensils , fridge to LCD TV. Room service and Housekeeping is very prompt in attending to your needs. There was no unwanted disturbance or crowd. The breakfast spread was very good and Mohammed did a good job in giving good service with a smile. At front office you can meet Gulzaar who is very helpful and well informed. You can easily book Uber and Ola and it will take 20-30 min to airport. Amnora and seasons Mall is also at half an hour distance.... More
  • hotel_trip
    "The Haven" lives up to its name!
    on May 7, 2017
    I spent four nights at The Haven while working in Pune. It was a very pleasant experience, the staff were very friendly and helpful, the room was extremely clean and comfortable. It was a great place to come back to to relax after a hectic day out working. The suite I stayed in had an equipped kitchen so that guests staying for longer have the option of preparing food. I would certainly book there on my next stay and warmly recommend it to anyone spending some time in Pune.... More
  • hotel_trip
    Complete nightmare
    on Mar 27, 2017
    Yet another incident where my colleague had been booked into this hotel. Day after she checked in with her small daughter, she was asked to move to another room. Reason? They forgot someone had booked the room she was staying in! Second day- this time, the room she was staying in- the AC wasn't working. They had to change the room again. 3rd day? Icing on the cake- She and her daughter got stuck in the lift for a whole 15 MINUTES. NO ONE realised. The panic alarm doesn't work!! She had to call our office who in turn had to call Haven and then they were taken out. Calling yourselves a 'luxury experience' is nothing short of a JOKE.... More
  • Excellent
    55
  • Very Good
    19
  • Good
    1
  • Fair
    1
  • Poor
    5

Overview

The Haven Serviced Residences is located at 3 km from the Forest Park. It provides free Wi-Fi Internet connectivity and newspaper to its guests. The Pune Railway Station is at 11 km from this luxury accommodation in Pune. The serviced residence has 21 rooms with attached baths spread across 3 floors. Each room is equipped with a microwave, refrigerator, electronic safe deposit boxed, mini-bar, tea/coffee maker, TV, and DVD player. These hotel in Pune houses a fitness center, conference room, and business center. It also extends 24-hour security, doctor-on-call, front desk, and concierge services. The Haven Serviced Residences also offers airport transportation and 24-hour taxi service. The hotel is at 11 km each from the Maharashtra State Road Transport Bus Depot and the Pune Airport. Guests can explore the Aga Khan Palace (6 km), Darshan Museum (10 km), and Chhatrapati Sambhaji Garden (14 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.