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The Grand Hotel Boutique

1 room, 2 adults
Fair
2/5

Very Rude staff and dusty roomson Dec 20, 2019

I booked a room at this hotel on Nov 3rd 2019 on makemytrip app. The booking was for a week betwe...Read All

A 56,Kailash Colony,Near Metro Staion, Kailash Colony, NEW DELHI, DELHI, India, Pin-110048 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Restaurant
  • Airport Shuttle (surcharge)
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very Rude staff and dusty rooms
    on Dec 20, 2019
    I booked a room at this hotel on Nov 3rd 2019 on makemytrip app. The booking was for a week between Nov 30 and Dec 7. I got a confirmation email about my booking. When I got to the hotel on the 30th, the guy at the reception refused to give me the room saying that the amount I paid was too less. I had paid aorund 950rs per night on MMT whereas the room was for around 1800rs per night. They told me that they dont deal with MMT anymore and that they refused to listen to anything I said. They were just rude and and were not bothered that I had a valid booking. I had no choice but to book a room separately on the spot and pay double the amount that I paid on MMT. I booked a room for a day as I had no option at that moment. I was tired after a long day of travelling. The room itself was not worth their valuation. Furniture was really old and the room was dusty. There were no toiletries in the bathroom. The air condition was not working. I would not recommend this to anyone who wants to book a room at this hotel. MMT were kind enough in refunding the amount I paid for the room and the gave me a 4000rs voucher for my troubles.... More
  • hotel_trip
    Terrible hotel (naver stay in this hotel)
    on Nov 27, 2018
    I have stay in this hotel for two days the hotel general manager ask me to pay 100% amount at the time of check in i request him i will pay at the time of check out he said no. i have booked deluxe room the rooms he has given to me that was not deluxe room. the mattress , pillows was very dirty and washroom was very dirty.There is not any complimentary water and food quality was very bad. There is not any shampoo and shop & no bath towel. I do not recommended this hotel to any one.... More
  • hotel_trip
    Huge rooms
    on Mar 27, 2017
    Stayed twice. Rooms are spacious. Hotel is at main road near to Kailash colony metro station. Breakfast was also ok. They have rule that only one dish will be served for one person as a breakfast. Never seen such type of rule. Linen was not clean. In room 302 bathroom was not in good condition. In room 301 handle of tap was broken and it hit at my foot. While check out lift was not working. Average property need to maintain more.... More
  • hotel_trip
    Stay away
    on Nov 25, 2016
    Stayed here and would not suggest it unless you have no other options. No AC, pillows were dirty, actually while room felt dirty. Shampoo bottle was used, and the metro go by real often and it's all you can hear ... More
  • hotel_trip
    budget hotel, basic facilities available, would not recommend for families
    on Nov 9, 2016
    decent place if you'll are just friends visiting. would not advise to families. staff is helpful and service is quick. claim free wifi but never worked.. they said there is hot water but only early morning.. but did not get hot water even during the time they mentioned. can get better options for the price. location is good as it is on the main road and close to a metro station... More
  • Excellent
    0
  • Very Good
    0
  • Good
    3
  • Fair
    0
  • Poor
    3

Overview

Offering complimentary internet access and breakfast, The Grand Hotel Boutique is roughly 14.8 km from Indira Gandhi International Airport and 3.7 km from Lotus Temple. The property in New Delhi also has restaurant that provides extensive selection of menu. Designed in wooden flooring are the 18 rooms available across second and third floor. Each room offers a host of conveniences such as kitchenette, tea/coffee maker, bottled/drinking water, room heater and bathroom with hot and cold running water. Guests are also provided with wakeup call service. Apart from good accommodation in New Delhi, the property provides 24-hour front desk, travel counter, express check-in/check-out, parking space and currency exchange facility. Guests can also avail 24-hour room service. Nearby points of interest to drop by include India Gate (7.7 km) and Central Market, Lajpat Nagar II, Lajpat Nagar (2.7 km). The Grand Hotel Boutique is accessible from Nehru Palace (2.2 km) away.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.