Worse Class Hotel with terrible service & no courtesy
on Sep 29, 2017
Worse Class Hotel with terrible service & no courtesy. My bad that i booked this hotel rather than any other good service hotel which has no empathy at all.
I think in guest service/ customer service should only be kept people with emotions who can feel the customer way.
Air conditioning is poor in almost all the rooms.
on Aug 12, 2017
You have to manually complain about the AC not cooling in the room and then, they would change the room. Service is very late and slow. Located near Max hospital, it's location is good. Try booking the room online , you will get it at half the price.
Good Place for Functions
on Jul 4, 2017
I have the opportunity to organize Engagement ceremony of my son at Nilaya Hall at this hotel. The Nilaya hall is well decorated and does not need extra decoration of flowers lights etc. The food served was sumptuous with variety of dishes. The most important is the ambience provided by the hotel to small gathering of 50 persons. The staff is quite courteous and cooperative. Rooms are located third floor onward. Rooms just Ok and probably need renovation. Thanks & keep it up
Not Allowed Hotel / Hostel
on May 23, 2017
It was a very bad experience for me to stay in this hotel and so u should also stay away from this hotel.. It's more like a hostel where nothing is allowed (of course they don't tell u prior to your booking)
Nobody can visit u in the room
You cannot eat or carry anything from outside to eat
Old n shabby rooms (with basic amenities missing)
And the staff is rude and says owner has good contacts in police..
Just by keeping a fancy name of the hotel doesn't teach you class or professionalism..
Food was delicious
on May 16, 2017
I visited this property to have dinner with my family. Overall ambience was good and food was delicious. They have limited options but overall taste was good and you will really enjoy the service.
Only suggestion is that they should few more options in Non Veg menu like Ceaser Salad or any started. They should keep some fruits (Cut as well as whole) so that customer can opt as per his choice.