on Jan 15, 2020
Reception staff - Ms Poorima and Mr. Ankit Kaushal her manager are the ones who can make your stay a disaster. They have their own policies and very rude if you ask for the the things you have made the booking.
For a couple they have only twin beds available and make you wait too long so that you get frustrated and end up and harassing you so much that your stay will get spoiled.
Not sure what they are up to.
Disgusting Manager (Yogesh)
on Jan 14, 2020
We went for leisure trip to hotel and we really liked the team, food, people, hospitality till the time we have not met this arrogant Manager Yogesh.....
Full of attitude and rudeness.
I work for Taj group of hotels as a operation manager & was expecting a decency (not of that level but atleast upto some level) but once I started interacting him, i understood at the back of my mind that why people prefer big brands...
Just want to advice the management that we book the hotel for 24 hours but we stay for 8-10 hours max, out of which 6 hours sleep and left 2-4 hours we get ready and leave to our office.
We do not expect anyone to come and talk to us because we all r in hurry. But occasionally if someone comes and speak to u in unprofessional manner then why there is a need to book this hotel????
The competition is very high and these kind of people r the black spot In your hospitality..
It's just a suggestion, rest your call
Pathetic hotel.Very over-priced and terrible service.
on Jan 14, 2020
Recently I stayed at this hotel for 3 days and I would like to tell you that this is the worst hotel I have stayed in till date.The food quality was very poor and the staff was very rude.There was no WiFi for the whole 3 days I stayed there.I asked them several times why the WiFi is not working but they kept blaming the router and didn't do anything to resolve the issue.The hotel is way over-priced for the facilities they provide and the service quality is horrible.I wouldn't recommend it to anyone.Stay away from this pathetic hotel if you don't want to ruin your holiday or business trip.
Awesome food and service
on Sep 7, 2019
I visit golden palm hotel for the dinner . The food is amazing and testy . Nice staff in the restaurant specialy Neeraj is too good . Overall nice experience . Everybody who will come Delhi should visit here once .
on Sep 6, 2019
Food was good stay was good too but tge best part their service especially mr Neeraj in the restaurants , he was really helpful and took good care of us. Very nicely trained staff. And nice place to visit.