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The Gateway Hotel IT Expressway (...

1 room, 2 adults
Very Good
4.5/5

Fantastic!on Dec 22, 2017

I visit this place very frequently and have always been impressed. Especially the service in the ...Read All

No: 309 Old Mahabalipuram Road, Sholinganallur, OMR Road, CHENNAI, TAMIL NADU, India, Pin-600119 , Chennai
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Restaurant
  • Health club
+ More

Rooms

Executive Twin
Hotel Room
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In High demand

Superior Single
Hotel Room
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In High demand

Executive Single
Hotel Room
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In High demand

Standard Twin
Hotel Room
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In High demand

Executive Suite
Hotel Room
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In High demand

Standard Single
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Fantastic!
    on Dec 22, 2017
    I visit this place very frequently and have always been impressed. Especially the service in the restaurants has been phenomenal and the food is amazing. Everything from Indian delicacies to Cakes and Desserts have been impressive. Special mention for Chef Shobit and Restaurant Manager Satish that go out of their way to accommodate all your requests. The staff is very friendly and the ambience is warm. I’d recommend the Mutton Roghan curry and their buffet spread. Regards and best wishes, Milan Ved ... More
  • hotel_trip
    Fantastic Place for your Business trip
    on Dec 13, 2017
    Had a memorable one week in Chennai while on an official trip. What was amazing is the service standardization that the hotel offered. People from front desk to room service were all full of energy carrying broad beautiful smiles. I have my special complements to the standout names Mr. Bhaskaran, Mr. Shyam, Mr. Sourav from the Buzz restaurant, Mr. Balaji, the gym trainer and Mr. Perazhagan from the swirl were all ready to go that extra mile to tailor the service for me. I could not keep track of everyone's name here, but this has been by far one of the best business stays I have ever had.... More
  • hotel_trip
    Nice classy hotel
    on Dec 9, 2017
    I was there for just a night while traveling on business to Chennai - we checked in late since we had hit the workplace directly from the airport and only came here after we were done for the day. Checkin was super smooth and fast and the room was nice. It was a pool view room but the pool is very small so nothing much to write home about there. Room was well appointed - with all the right supplies - I loved the almonds from the mini bar. Service was very prompt. Had asked for honey, water and olive oil on three different occasions and all of them were delivered within 10 minutes. Dinner at Sian was nice, I would say a top 20% Indo-Chinese restaurant. breakfast buffet at the Buzz was too huge - we had a tough time figuring out what to eat. I would definitely continue to stay here every time I visit.... More
  • hotel_trip
    Excellent stay, with amazing Tajness hospitality
    on Dec 6, 2017
    I stayed at the hotel during a business trip to Chennai along with my wife and daughter. The services at the hotel are an absolute bliss. Very professional and courteous staff. Breakfast is scrumptious, with lot of varieties and freshly cooked with live counters. They will always go the extra mile to pamper their guests. Some notable people at the hotel: 1. Sikcha Basur: She is a very gentle girl and will do everything to make sure you enjoy your food. She is very nice with the kids and very caring. Ask for her at the breakfast table. The best person we met at the hotel. :) 2. Bikram: A slim guy at the reception, very polite and had a pleasant smile. 3. Vaishnavi Babu: She is also the manager at the front desk. Very helpful and responsive. 4. Indranil Ray: The GM at the hotel will ensure that your stay at the hotel is pleasant and worth remembering. He also sent a complimentary cake for my daughter in my room. I can never forget that. Anyone reading this make sure you stay here whenever you are in Chennai and enjoy awesome hospitality. Warm Regards, Gagan... More
  • hotel_trip
    Taj MOTEL, not Hotel..smelly and mouldy!
    on Nov 22, 2017
    ROSE (positive): amazing service staff, polite, smiling and friendly. Amazing real filter coffee...still missing it! THORN (Negative): Stink! The lobby entrance smells of Jasmine and the floors above of mould. The rooms floors perspire, the bathroom ceilings have black mould (attractive to respiratory tract infections and there is an awful cloying smell in the room that I had to address by buying 1 meter of Jasmine as room freshener! Staff uniforms desperately need to be renewed. I think the management/ franchise owner of this hotel needs to get their act together...I will not return unless I have to BUDS (Potential): I think the management/ franchise owner of this hotel needs to get their act together ASAP, there are lots of improvements that can be done if they CARE...I will not return unless I have to!... More
  • Excellent
    464
  • Very Good
    213
  • Good
    49
  • Fair
    10
  • Poor
    7

Overview

Situated at a distance of 2 km from Sri Prathyangira Devi Temple, The Gateway Hotel IT Expressway (A Taj Hotel) offers Wi-Fi access to its guests. This property in Chennai is 16 km away from Guindy Railway Station. The 4-storey property accommodates 200 well-maintained rooms. Electric kettle, closet, LED TV and bottled drinking water are some of the conveniences offered in the room. It also has an en-suite bathroom with hot and cold running water facility.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.