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The Fern Residency Kolkata

1 room, 2 adults
Very Good
4.5/5

Stay at fern residency kolkataon Dec 18, 2019

Fern residency,a very comfortable hotel for stay.i stayed there for 2 nights and satisfied with t...Read All

204,Main Arterial Road, Noapara Rajarhat, New Town, KOLKATA, WEST BENGAL, India, Pin-700157 , Kolkata
Amenities:
  • Parking
  • WIFI
  • Internet access-wireless
  • Gym
  • Health club
+ More

Rooms

Fern Club Double Room
Hotel Room
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In High demand

Wintergreen Single Room
Hotel Room
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In High demand

Fern Club Single Room
Hotel Room
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In High demand

Wintergreen Double Room
Hotel Room
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In High demand

Hazel Suite Double Room
Hotel Room
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In High demand

Hazel Suite Single Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Stay at fern residency kolkata
    on Dec 18, 2019
    Fern residency,a very comfortable hotel for stay.i stayed there for 2 nights and satisfied with the services.Especially assistance of staffs and chandrima was quite helpful in making it more comfortable... More
  • hotel_trip
    Regarding experience which I had during my stay at fern residency kolkata
    on Dec 15, 2019
    It was an amazing place to stay. I stayed there for 3 nights and pleased with the service they provide. Chandrima and all others staffs really assisted a lot to me in making my stay comfortable over there. I am really delightful to them and wish to stay again whenever I visit Kolkata.... More
  • hotel_trip
    My business trip made awesome
    on Dec 7, 2019
    It was a pleasant stay especially after hectic days. Food was good and the staff courteous. The location of the property and proximity to the airport makes it further attractive. Add to that a complementary airport drop in the early morning that saved me hassles of cab booking made it a wow factor. All in all a value for money stay.... More
  • hotel_trip
    Bad
    on Dec 5, 2019
    This property apart from being close to the airport has nothing to offer guests and with a staff and service which is definitely below par. I strongly suggest that if you have better options in Kolkata the same needs to be explored and this is a definite avoidable property.... More
  • hotel_trip
    Ordeal with the Reservation Team
    on Nov 26, 2019
    I am a Bengali, born and brought up in this beautiful city and currently staying away from the city. However, people of the this city really make outsiders feel that they are greater than thou. I wanted to stay with my family at this residency as it was nearest to the location where we had some work. Reservations team is the team which sets the first perception of the property. The friendliness of the staff and etc etc. The Lady at the reservation counter must have had a bad day or is not trained well in customer service. A simple example is the email id that I needed to be spelled out over the phone for further communication. The pronunciation was not clear and the phone network was very clear. Thus, I requested her to spell it in Navy List so that it is easier for me to understand and i get the correct email id. Unfortunately, she repeated the same thing 4 times and I had to tell her 4 times to use the navy list or even names of the cities so that I can get the correct spelling of the email id. She did not understand. After ignoring this fact, when I gave my requirement / request for reservation dates, she asked me again why I had called. I ignored that as well. What made me write this review is, she hung up on me while I was still speaking. All I had asked was why are the online rates much less compared to the rates of the Hotel when contacted directly. The price is exactly double of what is showing online. Thus, if the hotel doesnot want business from general customers but would want to cater to customers who are ready to spend money without reason, I think Customer Service is very very Poor.... More
  • Excellent
    164
  • Very Good
    55
  • Good
    25
  • Fair
    8
  • Poor
    8

Overview

Offering free internet facility to its patrons, The Fern Residency Kolkata is located at a distance of 5 km from the Mother's Wax Museum and 2 km from Titumir Metro Station. Guests at this property in Kolkata are accommodated in 48 spacious rooms that are equipped with amenities like tea/coffee maker, bottled drinking water and attached bathroom with the facility of hot/cold running water.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.