I would give a 0 rating if I could!
on Apr 4, 2018
This is the worst place to stay! Property is absolutely badly maintained! There is massive water problem where water is turned off every other half hour even for toilet! And when started colour of the water is brown! AC is filled with dust! Filters never cleaned! There is no proper food at this place, cook doesn’t know to make most of the things on menu! I would NEVER stay at this place and would tell friends as well! Worst decision of my life!
Nice staff but unfortunately that's all
on Dec 6, 2017
Very disappointed with our stay here. The rooms were ok when you consider every other accommodation in the area is similar...it was secure, that's the only positive! Terrible shower, poor pool area, very run down. Nice staff. I wouldn't recommend here.
Average, needs refreshing as the setting has potential.
on Nov 1, 2017
We stayed at the stark gardenia (previously called fern gardenia) for 9 nights, which was about 4 nights too long!
The huts were average, they have everything that you need; a comfortable bed, warm shower inc cctv set up outside that was not wired in...
The setting is pretty, the plants, statues and eagles circling above.
Whilst we made good use of the deserted pool everyday, the pool is in desperate need of a clean and of re-tiling as there is mould growing around the outside of the pool, missing and chipped tiles. The few sun beds are cracked and sun damaged.
We had two free drop offs to the beach, but was initially told that they did not do the free drop offs. It is only 100 rupees in a rickshaw and the staff will call one for you. It’s five minutes drive into the village of palolem, or a long walk.
Airport collection is possible and 2200 rupees.
The staff were generally friendly and tried. There are obviously some management issues around payment, kitchen stocks and supplies, for example there was no butter for the second half of our stay; Breakfast was generally poor and we were asked to pay half in advance. The bar was only stocked with cans of Budweiser- not an Indian beer in sight!
Overall we wouldn’t come back to stay here and would recommend staying in agonda instead!
on Oct 4, 2017
staff was courteous and helpful... need an urgent upgrade in cleanliness of dining section.. your complimentary breakfast was average ...mr Danish extended our check out time without charging us.. overall our stay was very good...
Well maintained clean property at 5 minutes from Palolem beach
on Aug 20, 2017
Fern Gardenia has a well maintained property, clean and neat rooms and a good pool for some recreation. It is located at a 5 minute drive from Palolem beach (the resort offers drops to the beach).
The only downside is the food, it is below average in terms of choice and preparation, would suggest meals at the beach instead as Palolem beach has some really good food places (veg and non veg).