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The Chalets Naldehra

1 room, 2 adults
Very Good
4/5

Poor Stayon Apr 29, 2019

My stay at Chalets was Average or below Average. We booked an apartment but they gave us there no...Read All

Naldehra, Village Dugapur , Naldhera Road, SHIMLA, HIMACHAL PRADESH, India, Pin-171012 , Shimla
Amenities:
  • Parking
  • Breakfast Services
  • Restaurant
  • Airport transportation
  • Housekeeping
+ More

Rooms

3 Bedroom Bungalow
Hotel Room
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In High demand

4 Bedroom Bungalow
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Poor Stay
    on Apr 29, 2019
    My stay at Chalets was Average or below Average. We booked an apartment but they gave us there normal deluxe room. So after arguing somehow we got another room but there bathrooms are really bad I would say. There food is super expensive, expensive than any 5 star hotel and it’s not that good either, and they charged us Rs 275 for just 1 boiled egg who does that ? I would recommend think once before going to this property.... More
  • hotel_trip
    horrible property, rude staff, not worth the money, vacation spoiler
    on Apr 29, 2019
    we just went there for our anniversary. all pictures are wrong, the pool is horrible shape, it is not heated as they claim, in fact there is no hot water in shower in washrooms, the staff is the worst of the kind you can imagine, no facility for anything, we had a fight with them as they gave us dinner package but they wont give us starter in the dinner on all days. the food was prices as a 5 star and the quality was that of crap. wont suggest anyone to go- they spoiled our special occasion, . it is way over priced. the property is in horrible state.... More
  • hotel_trip
    Under the deodhars
    on Mar 28, 2019
    Driving up to the Chalets, it doesn't look very impressive. But once you get inside, it's a different story. We had booked three rooms but the staff suggested we take a three-bedroom apartment instead and it made all the difference. Not only did we have a spacious lobby area where six of us could meet for a drink or dinner, but we also had a beautiful lawn and garden of our own under old, magnificent deodhars. Truly idyllic.The staff were very friendly and helpful, though service was a bit slow. A word of caution: If you sit out on the lawn for a cuppa,beware of the monkeys! They jumped on our table, grabbed the sugar cubes, drank up the milk and were not in the least bothered by us. They were not aggressive, though, so we had a good laugh. But you need to watch your bags and phones when they are around!... More
  • hotel_trip
    Rewind to a secluded log cottage
    on Mar 24, 2019
    Pretty wooden log cottages bordering a foliage of deodar trees and overlooking the Golf Course, what you love at The Chalets Naldera is the luminous pinewood and the exuberant glass windows bringing the hills alive. The attic spruced up is a world in itself. Floodlit at night the resort creates a magical world. You can take the mountain path out of the resort and hike through the dense woods with the cicadas for company. As you descend, the trail gets narrower. and more dense. And the best part is you can see the surrounding valleys, hills and the floating mist through the glass walls. ... More
  • hotel_trip
    Calm and serene Naldhera
    on Mar 4, 2019
    Stayed at the Chalets Naldhera for 4 nights. Had read mixed reviews of the place; came here fingers crossed. The Chalets is a beautiful property in Naldhera, about an hour's drive from Shimla. While they have some lovely log cottages, we stayed in a studio apartment(read room) that had a tiled floor. The room was spacious and extremely well lit with large bay windows facing South. The housekeeping staff did a great job to keep it clean during our stay. The weather was cold and wet save the last day. The room heater looked inadequate at first glance but worked out quite nicely. The staff was very warm in their greeting on arrival and offered us the choice of two rooms. We picked one with a verandah to enjoy what little sun we got. Everyone from housekeeping to the restaurant staff were quick to respond to our needs. The food was good though not exceptional. It was quite expensive with an extra 25% chargeable for room service. Given the quality of the resort and the average price in the hills I still think it was pricey. There was a nice HPTDC guest house and restaurant(the Tee Cafe) 150m away that we went to along with a restaurant at the Hill View hotel. I'd recommend that one sticks to the Indian or Chinese dishes at the Chalets. Overall this a place I would recommend if you want a clean, comfortable and quiet place to stay. Frankly there were no complaints at all in a 4 night stay and my family enjoyed every bit. The only regret, not being able to use their solar heated pool owing to the weather! ... More
  • Excellent
    120
  • Very Good
    101
  • Good
    21
  • Fair
    11
  • Poor
    11

Overview

The Chalets Naldehra is a 4 star hotel in Shimla, located 1 km from The Naldehra Golf Course and 22 km from Shimla Railway Station. This property features an Ayurvedic massage and spa center. This hotel in Shimla consists of 19 spacious rooms and cottages overlooking the valley of Shimla and Deodar Forest. This property offers basic in-room amenities like television, telephone and an attached bathroom with constant supply of hot and cold water.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.