Good location,Mountain view., but unwashed bedspreads.
on May 23, 2017
Good valley view, good room, Hot water facility,Porch to park our vehicles.The breakfast was good.The only regret was that the pillow covers were not washed ,smelly of sweat and saliva.Instead of washing they sprayed some perfume .
Not really worth it - Average hotel
on Aug 22, 2016
I went with my family to Ooty over a long weekend and ended up staying here as most of the other hotels were already booked.
The road leading to the hotel is really steep, rough and narrow. So if you are planning to drive yourself better be careful.
Our rooms were on ground floor and the ceilings and walls had damp patches. It was a compact room which had a tiny living room and a tiny balcony attached to it. The good part was that the view from the balcony was nice.
There was a window right on top of my bed. I had never seen such a hotel until i saw this one.
I liked the tea there but the food was average. Our rooms included breakfast which we had on the first day but avoided later. Having your meals outside would be a better idea if you are planning to stay here.
Hotel staff is courteous and helpful but room service might take some time.
Cleanliness - 3.5/5
Location - 3/5
Facilities - 3/5
Food - 2.5/5
Room maintenance - 2/5
“Excellent Hotel ! superb Location ! supporting Staff ! total Worth of Money !!!”
on Jun 14, 2016
it was the wonderful experience with my family when we visited ooty last week, the valley view is too good from our balcony, breakfast also having good quality, staffs are supporting , dinner we can say ok ok, almost i can give this resort 5 star...
Good potential, scope for improvement
on May 22, 2016
We had just been to this place. Stayed there for 2 nights.
We got a 2 bedroom unit. They have designed it in such a way that you enter a small sitting area, and then u enter your bedroom. In our case our bedroom had another door to enter neighboring bedroom. This way we got 2 bedrooms plus 1 sitting room. But neighboring sitting room was locked and not available, which is fine, but that's where the problem was. They had converted that sitting room into on-call staff area. So the phone kept ringing from early morning until 11.30 in the night. We could hear voices clearly. So there is no audio privacy. Cutting 1 star for that. Please don't take joint rooms 2,3 until they move the adjoining staff room somewhere else.
About the room. Excellent. Neat and clean. Latest 32" LCD, but bad reception quality :). Doesn't matter as we were not there to watch TV.
BTW, small balcony opens on the back side. The yellow side of the building in photos is actually the back side, which is first visible from approach road as well as from Coonoor road. View is OK. You see neighboring resorts, Coonoor road. But don't look right down at the grass below. Plastic and litter thrown. So preferably don't book ground floor room. Also our first floor room actually has entrance at parking level because of hill.
Bathroom - excellent. Clean.
Hot water on demand via huge storage heater.
But the wash basin does not have hot water line. This seems like a basic plumbing negligence when u see the bathroom tap right beside having a hot water line. Even in this season, water was pretty freezing on the hands.
Service - pretty good. Polite staff. Brought towels, soap, shampoo, drinking water without much follow up. Don't know his name, but the main person in the on-call room labelled as reception, did not even accept tip. I saw him working hard throughout the day. Kudos to him.
Breakfast - Scope for improvement. Dont know why they have sitting arrangement on terrace floor, when I saw some banquet like looking hall right on parking level which was always empty. They give coupon for daily complimentary breakfast. Quantity is unlimited, but only tea included. Coffee is chargeable. Weird :). Taste was decent. Variety was decent. But i found it repetitive on 2nd morning. Subjective taste opinion - Just that they used to cut the chilli which mixed into sambhar and made it too hot for my taste.
They don't have full service restaurant, they come to take order in evening for dinner. For some reason, they asked us only on second evening of our stay. In any case, we found a decent full service restaurant in neighboring resort and had dinner there. So no comments on quality of dinner here.
Value for money: Considering size of room, amenities, peak season etc, we feel it was neither cheap nor expensive. Booking was convenient over phone, with email confirmation after online transfer of one night charges. Remaining were paid cash during checking in, and process was smooth.
Overall, we had a pleasant stay with good spacious, clean room and polite staff. I say they have excellent potential.
Worth d money :)
on Apr 5, 2016
I was on a holiday with my wife and my 2yrs old son in the first week of March in this resort , the room alloted to us was beautiful and the clean and the support staffs kept the room clean and tidy. this resort proved to be the one of the finest resort in ooty....the front office staff was very helping and cheerful all in all it was a wonderful experience, will be back soon thanks bliss