Most THRILLED EXPERIENCE WITH HARJOTT SINGH EVER
on Oct 3, 2017
Hotel it's quite nice but not Awesome.
Area is perfect for business and relax, shopping area is just walkable and easy convince.
Talking about the associate SardarJi...(Harjott Singh) very much enthusiasm , full on positive energetic and his huuge smileeeeee kills all my stress buster. He had explain me Bombay place to visit and some cool stuff and chill hangouts at your pocket price ..very kind person .. hats off
As this was my second visit in Mumbai
Definitely visit and highly recommend this hotel
on Aug 29, 2017
Went to the Beatles in Powai as could not make it to the hotel we had booked in due to heavy rains.
One hotel in Powai had already refused to accommodate us and this was our only hope with all the roads being blocked and we had come by taxi from Pune.
Justin ,on the front desk, understood our plight and accommodated us. Good room,good dinner and breakfast.
Truly appreciate the staff especially Justin and Jainam.
They very kindly arranged for our transport the next day ,to take us to our hotel in Lokhandwala.
Thank you once again
Dis satisfied - poor customer experience
on Aug 19, 2017
To begin with Terrible staff at the checkin desk - his name was subodh. Very arrogant.
Asked to speak to manager - instead of saying he will have her call me. He gives me a land line number to speak to her tomorrow! Asked for her number and he firmly said he can't share it. He said I was free to make it public on social media to get her attention. Didn't even share an email Id basis which I could reach out to her.
I don't understand the need for photo Id when we revisit almost every month and that to under a corporate booking. Most other hotels keep record and don't ask creating a good feel factor as they know you and greet you as a repeat guest with much familiarity. Here just the opposite - met with arrogance, no decent greeting, no sense of basic hospitality and of being welcomed.
I have been frequenting this hotel at least once or twice a month. We recently changed to ramada as the room quality has been poor lately. Also lack of privacy prevails in the sense that you can hear conversations from the adjacent room.
Third experiencee in Mumbai Hotel
on Aug 9, 2017
Having in Mumbai three times in different hotels, I will say that the environment esp. the attitude of staff are the best I have ever met. They are polite and they will chat with you. i They will explain India culture and whatever questions you ask.
I met Harjot, the staff in Hotel and Harjot has explained Indian culture to me patiently and very helpful. We become friends and share stories to each other.
Highly recommend for this hotel.
on Aug 8, 2017
This hotel is great to stay. It is very clean and has all the amenities you need. They have a great breakfast included in your hotel room price. Their breakfast is one of the best continental breakfast I ever had in the hotels in Mumbai. Perfect for family. couples or for a date this hotel has a its quality. I just wish the location was more feasible as there are no train service nearby. This area is a residential area and is away from the shops. However, there is a mall nearby but again I wish it had more shops nearby. Everything else is good. I had a pleasant stay.