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The Astor Hotel (Heritage Hotel)

1 room, 2 adults
Very Good
4/5

Ok, but wouldn't returnon Aug 19, 2017

Pro: Excellent waitress (Filomena) - Clean Room, beautiful view of sea -Low wate...Read All

15, Shakespeare Sarani, Shakespeare Sarani, Shakespear Sarani, KOLKATA, WEST BENGAL, India, Pin-700071 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Internet access-wireless
+ More

Rooms

Executive Single Room
Hotel Room
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In High demand

Deluxe Double Room
Hotel Room
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In High demand

Deluxe Single Room
Hotel Room
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In High demand

Executive Double Room
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Ok, but wouldn't return
    on Aug 19, 2017
    Pro: Excellent waitress (Filomena) - Clean Room, beautiful view of sea -Low water level at beach is great for kids to play safely - Food is ok Con:- -WORST ELEVATORS EVER!! I spent half the week either waiting for one, or riding in one up and down the hotel!! 12 floors, 3 elevators that stop at every floor going up and down regardless of which button you've pushed -Air conditioning is not included- they want €7/day to turn it on (Ridiculous!) - Wifi doesn't work - Required use of bathing caps for pool - Freezing pool water - Must bring own beach towels - Too noisy at night until after 11:00 because of outside "entertainment" (if you have babies, it's difficult to get them to sleep until the music and microphones are shut off) -Sky TV is not actually activated (a few channels offer original language shows, but none are actual Sky channels)... More
  • hotel_trip
    Best place in Abruzzo
    on Nov 13, 2016
    Great hotel vith amazing views of the sea and mountains. Best food ever and impeccable service. The rooms are spacious and have a great view of the adriatic sea. The breakfast is very nice and plenty of choices. Will go back again and again... More
  • hotel_trip
    Dysfunctional WiFi
    on Oct 6, 2014
    Even though I specifically asked for a room with good WiFi connection, WiFi worked only for maybe one minute per hour on average (in room 1219). My complaints at the reception were shoved off with the advice that the connection was better in the lobby. Even though two deck chairs were included with each room, you have to pay €5/day extra for chaises longues. Also €5/day extra for air conditioning in the fall. On the positive side I liked the view and the quietness on the 12th floor, and I appreciated having a reasonably sized empty fridge at my disposal.... More
  • hotel_trip
    The location and the personal are great
    on Sep 13, 2014
    We came here with a group and really enjoy the place ! The room are basic but very clean, the view is superb, the breakfast is very basic , but lunch and dinner are very good italian cuisine . The hotel personal is friendly and helpfull... More
  • hotel_trip
    Good position and little more...
    on Jul 13, 2014
    We've been in Hermitage during the weekend and honestly has a great position and lots of potential... It's right there on the beach and has it own garden, pool and beach club... We've been given a room on the 11th floor (all rooms face the sea) and the view at dusk was just spectacular... Unfortunately that's where the magic ends... The hotel is quite big and serves as a family resort place, lots of families with running and screaming kids all over the place, veeeery poor breakfast, just a few industrial croissant and cakes and some slices of odd looking cheese and ham, juices were made by a machine from some sort of powder, really bad... The beach club was also very basic, staff was looking bored and not responsive, a beach club that is not even providing beach towels... The room was clean but very scarcely furnished, two single beds were joined to make a double and we ended up having a couple of bunk beds (!) too in our room for no apparent reason... The minibar in the room didn't even had a single bottle of water in it and to turn on the air condition we had to go down to the reception and ask for it... Great balcony and great view... All this at a pretty expensive price (120 Euro)... After all not really a place where I'll come back to... Unfortunately!... More
  • Excellent
    218
  • Very Good
    153
  • Good
    66
  • Fair
    20
  • Poor
    10

Overview

Offering two dining options, The Astor Hotel is a Heritage property in Kolkata. This hotel is reachable from Netaji Subhash Chandra Bose International Airport which is 21km from this hotel. This hotel in Kolkata offers 34 spacious rooms for accommodation. Each room is equipped with amenities like personal safe, international direct dialing, tea/coffee maker, mini-bar and satellite TV.

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.