Old property fairly well maintained but reeks of Government owned attitude
on Dec 25, 2017
The lobby and common areas are well maintained, the Check in staff are courteous. The rooms are large and spacious but figuring out how the lights work will take some time. The bad part is the bathroom. Not well maintained and all faucets old and scaly. Many areas of the bathroom badly need maintenance.
Good decent hotel
on Dec 22, 2017
Its 5star hotel but they need to upgrade lobby and rooms, I just stayed for 1 night , location is mejor advantage, caunnaght palace has lots of pubs and restaurants's worth staying there , rooms are big , bathroom is clean , food service was fast and breakfast was tummy feeling , worth staying
Terrible stay at the Ashok
on Dec 18, 2017
As noted in the title, this was the worst experience I have ever had in any hotel. My friends and I paid a large amount of money to stay here- firstly, it was more expensive than shown on Booking.com so we were definitely overcharged. Secondly, it was certainly not 5* in comparison to any other 5* hotel I’ve previously stayed in. We were brought to the oldest, dirtiest part of the hotel. Our hotel room had mould on the walls, the bathroom was dirty and it smelled. During the TWO nights which we stayed there, we viewed SIXTEEN other rooms in the hope of being moved to a nicer, cleaner room but NOT ONE room looked like the pictures shown on booking.com or the pictures shown of the rooms in the lobby. The WiFi did not work and each time we asked members of staff for help, they were useless and did not care about our problems.
To make matters worse, the purpose of our trip was to visit the Taj Mahal, something which we thought the hotel could help us to organize. The staff members directed us to a stand of people who were organizing trips. These people then advised us not to go to the Taj Mahal on the Thursday but to do a tour of Delhi and then visit the Taj Mahal on the Friday. The tour of Delhi was led by a terrible tour guide- the man took us to the old markets to help us to find traditional Indian clothing. He then sent us down dark alleys, even though we said we did not want to go on this tour of the Old Markets. It was highly unsafe and I’m happy to be back alive!
Furthermore, upon arriving back to the hotel after this horrendous tour of Delhi, the organizers of the Taj Mahal trip informed us that the Taj Mahal does not open for visitors on a Friday. We complained about this to the lobby staff but again, nobody assisted to help us. As a result, my friends and I had to CHANGE OUR FLIGHT, organize a new trip to the Taj Mahal online and book another night in a different hotel (as I would never stay in the Ashok again)!!!!
Worst hotel I have ever stayed in.
on Dec 18, 2017
I was appalled with my stay in the Ashok Hotel. Firstly when we arrived we we taken to rooms which were dirty and had mould on the walls, when speaking to reception they were in no way helpful apart from one member of management on night duty who tried to help us but unfortunately when he left information for the daytime staff they refused to support us in the way that he did. However, this is not the worst part of the stay. Myself and my 6 other friends flew to India with the main priority to visit the Taj Mahal, the hotel daytime management directed us to a stand inside the hotel to book the trip with them, various members of staff at this stand informed us that we should visit the Taj Mahal on Friday and that they would, "give us a good price" they then suggested that on the Thursday we should visit New Dehli. We agreed and went on an overpriced trip to New Dehli with what I can only describe as the rudest tour guide I have ever met. That evening on our return from New Dehli we went to book our trip to the Taj Mahal for the Friday only to be informed it was closed on a Friday. We then were pushed between the tour guide stand and the hotel management various times of which neither would take any responsibility or help us. From personally working in tourism and accommodation I would never treat a guest no matter what age with the disrespect we were given! I would not advise anyone to stay here and I most certainly will never return. On a side note we then booked the Radisson Blu in New Dehli, beautiful hotel, lovely staff and a cheaper price!
Fine - but not 5*
on Dec 9, 2017
This is a perfectly adequate and acceptable hotel - but it is not 5* (and does itself no favours by claiming it is). The building is very nice internally but is rather tired and generally in need of some TLC. The food is quite good (buffet evening meals) and the service is reasonably acceptable. Rooms are fine but not overly refined and some plug sockets are a little loose, some chipped paint etc etc
An earlier reviewer commented upon a rat in their suite. I can confirm I did NOT see any dead rats, but did come upon a member of staff with a dead rat in a cage as I walked down to breakfast very early on morning.
Not sure I’d stay here again as CP is more central, but as it is a Government hotel then anyone doing Ministry related business may find themselves there....