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The Address Urban Apartments

1 room, 2 adults
Fair
2/5

A better place to stay but need proper service n maintenance.on Feb 10, 2013

It happend for me to stay here sum weeks ago. The ambience was cool nd comfort. Service was ok th...Read All

AMC Enclave No 6,3 Cross Street, Sterling Road, Nungambakkam, CHENNAI, TAMIL NADU, India, Pin-600034 , Chennai
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Room service
  • Laundry facilities
+ More

Rooms

Standard Double AC Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    A better place to stay but need proper service n maintenance.
    on Feb 10, 2013
    It happend for me to stay here sum weeks ago. The ambience was cool nd comfort. Service was ok though no complimentery breakfast provided. Mr. Sunder and manager both provided a warm support. Had kind of better undisturbed stay. Again i returned after 10 days now, but things changed. No proper reception, worst maintenance, electricity often gone, no room service, neccessory amenities unavailable, even bed sheets nd towels were not provided. Made me keep on changing the rooms which made me feel bad. But still i would like to stay here if things get well soon for long time....... More
  • hotel_trip
    Great Location, In need of maintenance.
    on Dec 31, 2012
    Visited in the last week of December. The place is done up really well for a service apartment, but not in good shape due to shoddy maintenance. The manager Zaffir is really friendly and helpfull. Right from the booking to the checkout he took good care of us, and also attended to small issues we complained about. As reported in the earlier reviews the mattress are on the hard side. They provide good breakfast from a reputed vegetarian hotel. The toilets need to be renovated in some rooms. Being located on sterling road near the famous loyola college is a great plus point as getting to any place in chennai becomes easy. The linen also needs to be taken care of. They need to get some professional guys to take care of the maintenance. Overall for the price it is a good B&B in chennai.... More
  • hotel_trip
    Pl avoid this place
    on Oct 15, 2012
    This place is virtually run by three indisciplined Nepali guys . I do not know if they are illegal migrants . They refuse to work unless you give them hefty tips on a regular basis . The bathroom is not cleaned everyday contrary to what the ad said .the air con was not working for over a week . The sheets are not changed everyday . the clothes i had given for laundry were missing . after i threatened to deduct the cost of them from the room rent they brought them to my room .The manager of this place is a lazy lout . He sleeps till 11 am . He is hand in gloves with the Nepali guys .the only plus point is the location . This place does not deserve even RS 1000 per day . I paid double. They over charged me for many things . I was unwell . The staff took full advantage of this . I do not think the owner is interested in the day to day running of this place . ... More
  • hotel_trip
    need some improvement
    on Sep 6, 2012
    happened to be at this place for a night during the latest road show we did in India, however the place is a n extreme budget place,,, needs lots of improvement... starting from the entrance.. rooms are not that bad but the mattresses are too hard.. it was like sleeping on a rock :) luckily we spent most of our time out and came for few hour just to get freshen up... :)... More
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Overview

Offering complimentary Wi-Fi connectivity and breakfast service to all patrons, The Address Urban Apartment in Chennai is located at a distance of 7 km from the Chennai Central Railway Station and 14 km from the Chennai International Airport. There are a total of 10 spacious and comfortable guestrooms arranged on 3 floors for accommodation. All rooms have amenities that include adjustable windows, air-conditioner, bottled drinking water, wardrobe, television, room heater and attached bathroom with bathtub and hot/cold water supply. The rooms have attached balcony as well.

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.