• Home
  • India
  • goa
  • Goa
  • Candolim
  • The Acacia Hotel & Spa Goa

The Acacia Hotel & Spa Goa

1 room, 2 adults
Very Good
4.5/5

Clean, modern and comfortableon Dec 16, 2019

The hotel staff are welcoming and helpful. The room is modern, comfortable and clean. There’s a...Read All

H.No. 586/A, Sequeira Vaddo, Main Candolim Bus Stop Junction, Next to Shanta Durga Temple, Village Candolim, Candolim, GOA, GOA, India, Pin-403515 , Goa
Amenities:
  • Parking
  • WIFI
  • Internet access-wireless
  • Restaurant
  • Swimming pool
+ More

Rooms

Suite Room
Hotel Room
View Image

In High demand

Superior Room
Hotel Room
View Image

In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Clean, modern and comfortable
    on Dec 16, 2019
    The hotel staff are welcoming and helpful. The room is modern, comfortable and clean. There’s a pool on the ground floor. We really enjoyed the relaxing feel of the room, compared to the bustle of the main road outside! Acacia is on a long main road of shops, bars and around 10 minutes walk to the beach. If I went to Candolim again I’d happily stay At this hotel. ... More
  • hotel_trip
    Dated,noisy and expensive
    on Dec 14, 2019
    This hotel is quite dated now and doesn't look like any improvements have been completed since it was built. On arrival we checked in and were greeted by the reception staff. This consisted of sign these forms, photocopy of our passports and here's your key. … work the rest out yourselves We were taken to our room at around 15.00 hrs to find it was still been cleaned. The standard of cleanliness in the room was little to be desired, but were here, let’s make the best of it. The cleaners don't change the bedding, but just make the bed on a daily basis. I had to ask for the bedding to be changed due to stains on the sheets and the cleaner looked at me gone out. I tipped the cleaner and he changed the bedding, but don't expect the sheets to be changed on a regular basis. Obviously, the cleaners are instructed to do this, to save on laundry. The hotel provided clean towels every day, but these sometimes didn't arrive whilst 17.00 hrs. The hotel is located along the main road, which is busy and noisy, but after a few nights we got used to this. Then came the biggest noise, there's a worshipping/ church situated at the rear of the hotel. There were bells ringing and constant worshipping/music which was very loud. This started at 07.00 hrs and some days went onto till 23.00 hrs. This occurred at least 5 days out of our 2 weeks stay. TUI OR THE HOTEL DON'T ADVERTISE THIS. Breakfast, majority of the choice caters for the Indian guests, but there are omelettes available if you ask. The rooftop bar and restaurant were empty every day. This was probably due to the very expensive prices, compared to the rest of Candolim and surrounding areas. The staff are friendly, but obviously have to follow guidelines and save as much money as they can. This hotel doesn't deliver for the money it charges. I definitely wouldn't book this hotel again when there are better hotels on offer in the area for the same or less money.... More
  • hotel_trip
    Batuk Vibhakar
    on Dec 14, 2019
    Fully satisfied during our stay for a week from 10tg November 2019 to 15th November 2019.....felt as if at our home. All staffs were very friendly and most helpfull with excellent welcoming. and had a ... More
  • hotel_trip
    Goa holiday
    on Dec 14, 2019
    Not too sure what to say about this hotel. Within 24 hours we had to change rooms due to so many things going wrong (tap,shower, sink,wardrobe doors, safe,kettle) Cleaning was a quick wipe. Only had breakfast, which was ok. Food and drink prices were more expensive than local restaurants, perhaps expected, but we saw very few people using it. The staff tried hard to please but there seemed to be no one in charge. Won't be going back!... More
  • hotel_trip
    Lovely hotel
    on Dec 11, 2019
    We stayed at the Acacia for 2 weeks at the beginning of November, the hotel is very well looked after when comparing to others in Goa. The staff at check in were fantastic very polite and very happy to help in any way. The room was also very good. We stayed alongside the road on the junction. Think it was room 317. Very quiet no noise at all. I did see reviews with noise from the bars this I believe was the main road facing rooms. Everything you would need in the room, water replenished every day. The only item missing was a hair dryer, but once reception was called we had one in a few minutes. We used room service a couple of times, great service the food was also very good. Breakfast was also good, there was a variety to choose from, they also always asked if you wanted anything else that was not out. Again all staff excellent in the breakfast room. We had a couple of drinks on the roof bar, nice view nice atmosphere. The only little problem here was paying it took 20minutes to get the bill! I don't like to sound negative but we also ate in the roof restaurant. The food was very good, but the choice was very poor. Out of 2 staters and 2 mains ordered they on had one item available. When choosing another these were also not available. A bit of a let down. Again when asking for the bill even to put it on the room it took forever. It wasn't even busy! A shame as with some small improvements here the hotel would be fantastic. I would stay again as every other aspect was very good. Location is good in the centre of Candolim and around a 200 m walk to the beach.... More
  • Excellent
    431
  • Very Good
    224
  • Good
    77
  • Fair
    23
  • Poor
    30

Overview

The Acacia Hotel & Spa Goa is a luxury hotel located in north goa on the main candolim road and just 500 meters from the Candolim beach. It tenders the right blend of peaceful relaxation and superb activities which make for a perfect stay that will be etched in your mind for a long time. The hotel offers a homly feeling to the travelers. There is an Indian restaurant called masala art that serves a variety of cuisine to satisfy the taste buds of the guests. These and many more in - house facilities encourage people to get an atmosphere of a home away from home. The hotel is 18 km from the example of baroque architecture, Church of St. Anne and 19 km from the UNESCO World Heritage Site of Basilica of Bom Jesus. The famous Fort Aguada is 3 km. The Madgaon Railway Station and the Goa International Airport are within 45 minutes drive away. It has an outdoor swimming pool where you can relax while having a sip of your favorite drink. There are 54 rooms in the hotel with 3 categories Superior Rooms, Deluxe Rooms and Suites. The rooms are well maintained with all the necessary amenities required.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.