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The Acacia Hotel & Spa Goa

1 room, 2 adults
Very Good
4.5/5

Staff and Locationon Jan 17, 2020

This was our final stop after an action packed 10 days in the northern part of India. We were exp...Read All

H.No. 586/A, Sequeira Vaddo, Main Candolim Bus Stop Junction, Next to Shanta Durga Temple,Village Candolim,Candolim,GOA,GOA,India,Pin-403515 , Goa
Amenities:
  • Outdoor Parking
  • Indoor Pool
  • Swimming Pool
  • Lift
  • Doctor on Call
+ More

Rooms

Superior Room
Hotel Room
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In High demand

Suite Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Staff and Location
    on Jan 17, 2020
    This was our final stop after an action packed 10 days in the northern part of India. We were expecting to have a few days of luxury and relaxation. The negatives were that our expectations soon dissolved - This hotel is about 10 minute walk from the beach. The pool is not a pool that you can relax and soak of the sun. The rooms are large but basic and feel they need a good dose of 'Spray & Wipe'...... However, The staff are amazing and very helpful and helped solve all of our disappointments including changing our room which had a view of a building site to a nice room on the front with a balcony to people watch as well as watch the Cows roaming and being fed by locals..... Location is good and in the heart of everything. Breakfast was OK but nothing worth mentioning - after all we were in India.... and not staying at the Hilton.... Once again I will mention the Staff because all the staff were friendly and very pleasant. One in Particular who is worth a mention is Sandeep Singh. They all work so hard to please....... The roof top bar is definitely worth a visit and great cocktails.... More
  • hotel_trip
    One of the best hotels with good infrastructures in candolim
    on Jan 9, 2020
    had a very pleasant stay , parking is bit tricky , if you've got luxury vehicle along , then make sure that its parked inside the hotel compound , staff is also helpful , Rooms are large and with all standard amenities ..... More
  • hotel_trip
    Fantastic Staff....Fantastic Hotel
    on Jan 7, 2020
    We've recently returned from a 3 week stay at the Acacia. This isn't our 1st visit to this wonderful hotel, we've been coming back every year, sometimes twice a year since it was opened. What brings us back year after year "The Staff" The 1st thing you want to do after a 10 hour flight, 2 hours battling through Dabolim Airport and the 90 minute drive to Candolim is shower and have a sleep. We arrived at the hotel at 2am by 2.30 we were in bed. We were greeted by Dilwar who checked us in efficiently and swiftly set up our WiFi and shown us to our room, we have known Dilwar for as long as we have been coming to this hotel, he is a most polite helpful young man, with good communication skills and nothing is to much trouble always greets you with a smile. Room... we choose to stay in a room at the front of the hotel overlooking the busy main road, we have a favourite room and almost always get to stay in that room (not saying which room as you'll all want it). There is some traffic/music noise but we don't notice it, if you want a quieter room the left sided rooms are the quieter ones. The rooms are light and airy with the biggest bed ever, TV, Sky (with sufficient English channels) AC, ceiling fan, fridge, tea, coffee, sugar, creamer, 2 bottles of water provided. Large walk in double headed shower, shampoo, body wash, loofah, toothbrush/paste, comb provided and will be replenished daily if you wish and most importantly plenty of hot water, 2 bath sheets, 2 hand towels. Balcony. Returning to our room at the end of a hot day was a pleasure, it was cleaned and replenished to an exceptionally high standard, Thankyou Mr Canning Roy, his attention to detail was spot on, he remembered I liked a mat at the side of the bed, and even put a chair in the shower for my partner who is disabled Every day of our holiday the room was immaculate. I've read previous reviews where there has been complaints about the cleanliness of the rooms/hotel but I have to say I've stayed in many hotels in India and elsewhere and the Acacia is up there at the top with their level of cleanliness. I understand that maybe some days the bed linen and towels aren't always brilliant white, but they are not dirty they have just faded with the constant washing, and ironing. And I have never once noticed a smell of sewers. Room service....24 hour room service life saver when you want a night in. For us English, pizza and fish fingers were lovely, but plenty of choices, pasta, Indian dishes and reasonably priced. Prompt and delivered to the room within 30 minutes. Pool... always clean and in the centre of the hotel, there are 6 sunbeds and tables and chairs, pool towels are provided. Ladder style steps into the pool. If you like a holiday spent sitting round a pool this is not the hotel for you, as even though there is a retractable roof the poolside gets no sun. Breakfast...Big improvement this year as breakfast is served in the restaurant adjacent to the hotel, which has AC. Good selection on the buffet breakfast, there is an Indian selection, and a European which consisted of eggs anyway, toast, jam, marmalade, peanut butter, pastries, cakes, fresh fruit, somedays bacon, somedays sausage, cold meats, cereals, curd, fresh juice, milkshakes, tea and coffee, (missed the coffee machine this year) if there is something specific you want for breakfast that isn't there chef would be happy to oblige.The breakfast staff are helpful, and polite cleaning tables quickly, and ready to take your egg order as soon as you walk through the door. Yet again restaurant immaculate and clean. Would like to say a BIG thank you to chef who made us a special smoothie when we had an upset stomach, it worked and was delicious. Location...The Acacia is in the best location on the main road with bars and restaurants, shops on the doorstep. Taxi ranks directly outside, and bus stop to Calangute opposite. 24 hour bar/restaurant opposite. Izgara rooftop bar/restaurant really didn't get chance to eat here, as the night we booked friends were going home and had booked elsewhere...but have been up on the roof-top amazing views of the sunset over the sea, other friends ate here and thought food was excellent, especially the sizzler, a little more expensive than some other restaurants, but is anything expensive in India... There is a spa in the Acacia which I didnt use purely because I personally don't like Spa's. Lift to all floors. All the staff at the Acacia really are lovely, whoever interviewed them has got it spot on as the hotel has an amazing team. Ritesh the manager goes out of his way to make sure his guest are happy, he takes time to come and greet you and there is nothing he doesn't know about hospitality, every year we have seen this hotel improve and this year was no exception. He must be doing something right as his staff all seem happy in their work, and it's comforting and lovely to return year after year and see the same faces, its like visiting family. A huge thankyou to the front of house team that looked after us, especially Navas, Ali, and Abhik, who went out of their way to arrange for us to use the pool in another hotel a couple of times, my husband who is disabled is no longer able to manage the ladder steps in the pool at the Acacia and likes a swim occasionally, where else would you get treatment like that. Abhik is guest relations and a font of all knowledge, (he also has a stash of books you can borrow for your stay). Navas, Ali, Abhik all speak excellent English so there are no communication issues. All area's of the hotel were immaculately clean, its lovely to sit in reception on the comfortable sofa's watching the world go by. The walkways to the rooms even though open to the the elements were always clean which considering people are walking round with wet feet is no mean feat. There is a Temple at the back of the Acacia and on certain days/evenings/festivals you can hear the chanting of holy phrases and mantras over a loud speaker system. It's India its part of their way of life it doesn't go on all through the night, if its annoying go out and have a drink or a meal by the time you get back it will have stopped. ... More
  • hotel_trip
    Good location
    on Jan 7, 2020
    This hotel is in the heart of Candolim and the staff are friendly and helpful. We booked this for the pool but unfortunately the pool in basically indoors with no sun getting to it at all, so it was very rare anyone was around it. The room was nice, not exactly clean but ok. The drains in the bathroom smelt bad as soon as you had a shower. Very noisy at night due to a building site next door with hammers and drills going until about 2am, we were on the 3rd floor and could hear furniture being moved above us at night after the bar had close. Would recommend the spa, although again the drains smelt in the steam/shower room and there was no changing room there.... More
  • hotel_trip
    Nice location and nice hospitality
    on Dec 30, 2019
    Really close to the beach - love the boutique vibe - great front office! Worth a visit if you’re staying at much easier and less stressed out part of north Goa - just lounge at the pool or go the beach or even the spa which is better than most others and very reasonable.... More
  • Excellent
    434
  • Very Good
    227
  • Good
    79
  • Fair
    23
  • Poor
    30

Overview

Get pampered in luxury within the finest ambience in Goa

The Acacia Hotel & Spa boasts of contemporary infrastructure and luxurious amenities. It is situated in the heart of a busy commercial area, across the road from Candolim Bus Stop and at a distance of 500 meters from the stellar Candolim Beach. The rooftop restaurant offers stunning views of the Arabian Sea.

Fort Aguada is 2 km away from the hotel, Panaji is at 6 km, the Baga Night Market is at 7 km, Anjuna is at 8 km, and the Chapora Fort is at 11 km.

The nearest airport is the Dabolim Airport which is 16 km from the hotel while the Thivim Railway Station is at 17 km.
For the business traveller, the hotel is located at a distance of 4 km from Calangute.

The hotel offers three types of rooms for you to choose from namely, the Superior Room, the Deluxe Room and the Suite Room. Amenities include LCD TV, Wi-Fi, safe, iron, hair dryer, mini bar, telephone and so on.

Acacia has four unique restaurants- Izgara is the rooftop one offering grilled food, the Eat is all-day, and Arthur's Feast is an European restaurant and bar.

The hotel offers a spa, well-equipped with a massage centre and a refreshing swimming pool. Other facilities include a tour desk, meeting rooms, free internet and parking, room service concierge service, laundry and sun terrace.

What people love the most about this property is its great location and classy ambience.

Book now and enjoy world class services at The Acacia Hotel & Spa.
Note : No gala dinner will be there at the property for 2019

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.