on Dec 9, 2017
Had recently booked this place for 13 people way in advance.
But my booking was cancelled on the day of my visit. When called the resort to check. Have been informed they had given the reservation to someone with the group of size100 people. Hence my booking was cancelled. Due to non availability of rooms. It was the worst thing they could do without even informing me. Felt like cheated. But eventually I booked another resort in Vasai ...Green Hill Resort. Which was way better then this. The resort actully had multiple swimming pools with r Waterslides ...check out the place Good value for money. "Green Hill Resort"
on Dec 8, 2017
I had booked for my office picnic I won't recommend this place to any one,they had cancelled my booking without even informing me.it was a bad impression for me in front of my colleagues.on toP of it they told the booking is full as they gave a booking to 100 people
This is the worst resort one can ever visit. The owners - Mr. Rodrigus and famliy are only money minded people.
on Dec 12, 2016
I have visited at least 100+ resort so far but this one was the worst of all. Honestly there was nothing correct about this resort. (1) cleanliness - 0 marks. the dishes and tea cups they serve has more dust than desert. (2)hygiene 0 marks- In poha we found big black ant dead (3) Services 0 marks- Never on time and never without multiple reminders.
(4) Honesty - 0 marks - for big group they will give small rooms and if you fight they will ask extra money for additional rooms. Pathetic hotel / resort from all angles. Please do not go here if you really want decent resort , service and food.
Worst Service, don't even deserve 1 star
on Dec 12, 2016
As there is no option to give Zero rating hence I am giving this resort one star. We have visited this resort over last weekend and we ruined our weekend mood. The hotel manager doesn't care about the guest. Pool side tables and chairs are very dirty and broken. During booking they promised to provide big room to accommodate 7 people but when we reached their, they offered a room where only 2 people can sleep and asked 1600 extra for another room. As we have no choice, we have to pay extra charges to book another room. Food quality is pathetic hence we don't even eat the food next day and left early. As part of package he provided snacks, dinner and next day breakfast and lunch. Serving plates are as well very dirty and we left the hotel early.
They should treat the customers well and be polite while dealing with them. After all customer satisfaction is the key to success in hotel business.
A big NO for all.
Masti Weekend !!
on Oct 27, 2016
Gorai Hill Resort we friends visited recently in weekend really had fun rooms was big with balcony food as good , service of the quite good swimming pool was clean and neat , music was also rocking ... good for 4 to 5 ppl group.