Good experience with sterlings
on Nov 17, 2019
It was a wonderful experience at sterling munnar particularly with the location. We enjoyed thoroughly along with our toddler son who indoor and outdoor games that sterling offered.
The only difficulty we faced was the divereted route to sterlings (due to the maintainence work in the main route) which was tiring with bad roads.
Mr Sunil from sterling was helpful for the whole trip by arranging our sigthseeing at ease and engaging us in the activities at sterling munnar
Bird Watching @ Sterling Munnar
on Nov 17, 2019
We were staying at Sterling Resort Munnar.
I must say the place is beautiful, away from the main town however.
The staff is very polite and attentive. Special mention to Christopher - he took us for a lovely morning bird spotting tour in which we spotted many different species of birds - from the drongo to the orange and yellow minivet, red bulbul, Malabar whistling thrush, etc.
Stay at Sterling Munnar during Deepavali 2019
on Nov 8, 2019
But for the pathetic room service and housekeeping I would have given 4 star rating. In Sterling like resorts people go to stay and enjoy the resort. So room service and housekeeping need to have some minimum standards. They take ages to deliver food order or anything that is asked through housekeeping. Basic things like room cutlery, bedsheets, foot mats have to be asked for which is delivered after so much delay.
Great food, decent service hotel needs urgent refurbishment!!
on Nov 7, 2019
We had a smooth check-in & were allotted rooms of our choice. ( had booked 2 one bedroom cottages, but upon request were allotted a 2 bedroom cottage).
The hotel has beautiful outdoors & offers amazing views. The room size is good. Their staff is very helpful.
Chef Ratish & his team made amazing meals , customised to suit our taste.
Chef Yadav made very delicious chaat which is generally difficult to find in south India .
Now comes the bit that we weren’t comfortable with :
Ill trained housekeeping staff
Poor lighting in room
Extremely old upholstery
Torn & mould laden curtains
Dirty linen & hand towels
Regular citing of pest in the room
Chargeable Outdoor activities
Very limited activities for age group 3-5
General low standards of cleanliness
View from outdoor area
Size of rooms ( 2 bedroom )
Staff : General willingness to help
24/7 hot water
Star staff :
Chef Ratish ( head chef)
Chef Yadav ( amazing chaat )
Would recommend visit only upon resort renovation!!
on Nov 6, 2019
Service is slow but overall good... u have to call twice..breakfast is worth. .nice garden area... Far from Munnar...no good restaurants outside.. dinner is costly... U won't be able to visit Munnar by walk though it is far