• Home
  • India
  • kerala
  • Munnar
  • Chinnakanal
  • Terrace Greens - A Sterling Resort

Terrace Greens - A Sterling Resort

1 room, 2 adults
Very Good
4/5

Mind blowing beautyon Dec 20, 2017

I stayed recently along with my family & the resort exceeded our expectations.The view from the r...Read All

Chinnakanal P.O, Via Munnar, Idukki District , Munnar
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Restaurant
  • Doorman
+ More

Rooms

N/A
Hotel Room
View Image

In High demand

Amenities
  • Private Bathroom
  • Television
  • Telephone
  • Toiletries
  •  + More
N/A
Hotel Room
View Image

In High demand

Amenities
  • Private Bathroom
  • Television
  • Telephone
  • Toiletries
  •  + More
N/A
Hotel Room
View Image

In High demand

Amenities
  • Private Bathroom
  • Television
  • Telephone
  • Toiletries
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Mind blowing beauty
    on Dec 20, 2017
    I stayed recently along with my family & the resort exceeded our expectations.The view from the room is superb & one can spend hours to relish the same.There are a lot of activities like trampoline,shooting,swings etc.The GM-Mr Santosh was very hospitable & made our stay a memorable one.... More
  • hotel_trip
    Very disappointing and worst staff I have ever come across
    on Dec 19, 2017
    We went there in December 1st week. Sterling members always are given the worst possible rooms. The rooms are spread out in the resort and they are supposed to provide battery cars. But on calling the reception, battery car never came. We stayed for 3 days 2 nights. There was no first aid. While going to the restaurant from the room after it is dark, my wife fell on the road (room to restaurant). We asked for first aid and some ice. They were unable to provide that. They dont have basic things in the hotel. Shocked to know that they DO NOT HAVE FIRST AID. There is no proper light outside the buildings that make roaming in the resort very difficult. A lot of guests had some issues and everyone seemed to be complaining at the reception for some thing or the other. REFRAIN from staying here. This resort is pretty far from main Munnar.... More
  • hotel_trip
    Unfortunate visit to Sterling!
    on Dec 19, 2017
    I was there between 12th to 25th December 2017 with my family on vacation. While there is no complaints about the location following are the problems I faced hence the rating 1. Staff never tells what are the things available, happenings at the resort unless you ask for 2. The door key was not working and we were asked to wait till they brought the physical key. Next two nights it was not repaired 2. In one of the doors the head part of the chain latch was broken and we were under tension the nights as the extra protection is gone. Despite reminders no work has happened till we left. Image attached. 3. When I ordered for a coffee in the morning as part of room service, on 15th December I was told no Milk available if black coffee ok. 4. No kettle was available until we asked for one Better not stay at this place if you expect some decent service. Maybe I was a guest of my friend who had the membership, is that the reason don't know but this is not how you build a great business. My first ever bad rating for any hotel, restaurant, airlines and I feel sad!... More
  • hotel_trip
    Foodies Beware
    on Dec 19, 2017
    If you are one who is unaffected of whether or not there is good food to match the sights, and just care about the “roaming around or taking the view in” part, then this might just be the place for you, because from apart from the below average quality food aspect, the view from their studios and premiere rooms is awesome, and they even have things to keep you entertained on days on which you do not wish to step out of the hotel (activities such as pool table, table tennis, family fun activities etc). All in all, an average experience as i am a foodie, and would have appreciated better food. Also if you are visiting in the near future, please contact the resort to get alternate route maps, as the roads to chinnakanal are under construction and remain closed from 7 to 7.... More
  • hotel_trip
    Dirty
    on Dec 18, 2017
    Have just booked into my room after long trip through difficult road works so was excited when we finally arrived Greeting from front staff very uninspiring to say the least front area was freezing and they could see we were very cold but they took their time regardless. No smiles, welcomes or conversation Once we reached our room it was very dirty with mould in the bathroom. I asked for the beds to be seperate which staff did in a lovely timely manner but there was so much dust, lolly wrappers and hair underneath it was quite disgusting Tried to work the tv, no remote, tried to have a cup of tea no kettle and when one was asked for I was bought a jug of cold water I could continue but it all just been very frustrating Would not recommend this hotel. As I arrived in the evening I am looking forward to seeing the beautiful grounds mentioned in other reviews ... More
  • Excellent
    275
  • Very Good
    378
  • Good
    148
  • Fair
    50
  • Poor
    42

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.