Luxury Stay on top of the Tea Hills
on Dec 12, 2019
I took my entire office ( 37 boys and girls) on our annual excursion , to KTDC Tea County, Munnar , this last weekend. What a great trip it turned out to be. Luxurious deluxe rooms, great restaurant, lush green meadows, colourful flowering plants, and games made our stay so pleasurable, we want to do all over again. The icing on the cake was the camp fire set up by the Hotel.
We want to mention the names of a few persons who made our stay memorable...the Reservations Manager Ajith, The Executive Chef Aneesh Raveendran , The Front Office Person Jayesh..... Ajith took care good in our our rooms allotment and all facilities.The Executive Chef had so many dishes from all over the country.He went out of the way , visiting a nearby hospital with us, when two of our staff got ill.He also got them gruel made in a jiffy, as advised by the doctor.
I must add a few word of gratitude to the Top Management ( MD ) and others, who have contributed to this wonderful experience.
This Star Hotel is geared towards catering to guests at the highest level. Therefore everything from the exterior of the hotel down to the tableware displayed excellent quality and high attention to detail. The service staff is were highly trained and the attention was focussed on providing the guests with the best experience possible. Exceptional levels of proactive service and customer care were available.
Staff working in the food outlets demonstrated excellent levels of food and beverage product knowledge and service skills. The restaurant menu boasts an extensive range of dishes of outstanding quality, presented in immaculate menus. All staffing levels were well-structured with dedicated teams having depth in management levels. This enabled them to provide services that exceed the norm. Such as valet parking, escort to bedrooms, proactive table service in restaurant and lounges and at breakfast , 24-hour reception, 24-hour room service, full afternoon tea.
Room service when ordered, were delivered and cleared in a highly professional and efficient manner. The Room size, layout allow a delivery method that ensures the highest guest dining experience for room service.The significant majority of bedrooms were very spacious.The hotel boasts additional facilities e.g. secondary dining, leisure, business centre, spa, etc. All of the facilities are included in the price and all we guests got a personalised treatment and service.
Thank You , TEA COUNTY, MUNNAR, KERALA.
A SAMPLE OF EXCELLENT HOSPITALITY
on Dec 9, 2019
We had a marvelous stay in Munnar at the KTDC Tea County.
Wonderful interiors, very good service and some excellent dining too must recommend the hotel's Restaurant( thanks to the head chef ) for the food.
The star Mr Jayesh ..."YOU ARE AN ASSET to the hotel".....One of the best experience in India all thanks to Jayesh. Have referred your hotel to all of my friends and family. Once again, I thank you for giving us the best experience my kids are very happy for there first time visit to India thanks Jayesh
Very reasonably priced too for a luxury hotel. For sure we are coming back in 2021.
Will see you soon........
on Nov 16, 2019
KTDC Munnar is a magnificent property located in heart of Munnar. Property is extremely lavish and worth it's reputation. Good, clean hygenic rooms and has some breathtaking views. Value for money and a good place to stay.
Paradise for nature loves
on Nov 14, 2019
Tea county is surrounded by natural beauty. Very well managed resort with very nice and comfortable rooms. Sitting in its balconies with hot cup od coffee is a divine experience in itself. The staff is very helpful and make every effort to make it a memorable experience. Restaurant has very elaborate menu with tasteful items in it. It's location is another advantage as one can take long strolls in the area nearby. But not suitable to people with age or breathing issues as it's located at a height.
on Oct 18, 2019
Good resort, good surrounding,food good, service good,reception, staff, services all good.
Only thing they have to upgrade the room, with new things, then it will wonderful
The toilet, space , room interior extra have to have enhanced space and facilities.