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Tea Castle Resort

1 room, 2 adults
Good
3.5/5

Great location with views of the wonderland.on Dec 6, 2017

Munnar is so enchanting that if you have a room with the view of the valley with its endless tea ...Read All

Chithrapuram ,Munnar ,Kerala, Chithirapuram, MUNNAR, KERALA, India, Pin-685565 , Munnar
Amenities:
  • Parking
  • Breakfast Services
  • Restaurant
  • Lift
  • Housekeeping
+ More

Rooms

Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Great location with views of the wonderland.
    on Dec 6, 2017
    Munnar is so enchanting that if you have a room with the view of the valley with its endless tea gardens, you are sorted. Nothing else actually matters. And if you have one facing east, the sun-rise here is a spectacle. Make most of it and count your blessings. Tea Castle is roughly 10 km from the town of Munnar. At first, I was sceptic what would it be like! Did I make the right choice? But one look at the view from the window of our room, and I was in wonderland. Flanked by the mountains to the left, the grand vista of rolling hills will take your breath away. The hotel does a decent job at ticking all the right boxes. The rooms are spacious. The décor, however, feels dated and lacks finesse. Not something you would crib about, when you are in a place like Munnar. The staff and their services are to the mark. The restaurant food is decent. The servers are friendly and prompt. Anyway, you can't go out for a meal in the evening for there aren't any food joints nearby and the town is a distance away. As said earlier, the location is the USP. Chilling with a hot cuppa, by the huge windows as you take in the grandeur of Munnar, makes for an unforgettable experience.... More
  • hotel_trip
    Just a fun trip with friends
    on Nov 14, 2017
    Our booking was through MMT, and we checked in by around eve 6 pm..... We received a warm welcome and were served with welcome drink which they said was Cinnamon tea..(which was a refreshing one) . They provided us a fine room in 8th floor where we could see a fantastic sunrise on the next day morning..... The food we took was good even though it was a bit spicy.... The staff there in the restaurant were very friendly... Room cleanliness is soon good that we feet like our own rooms at home.....they provide a very good laundry service also..... The reception team helped us to get a cab for the local sightseeing, and an off road safari in the rural areas of munnar.... Over all it was a memorable experience staying at this hotel.....we enjoyed all the 3 days which we stayed here.......... More
  • hotel_trip
    Good Location
    on Nov 2, 2017
    Very nice experience during the Hotel Stay. Unexpected view from the Room balcony. The rooms very big enough to get a homely and spacious feeling. Food was Ok. Maybe the menu for lunch could be changed. Breakfast was good but need to ensure it is available till 10am.Very Happy Thanks.... More
  • hotel_trip
    Location
    on Oct 19, 2017
    Very good front office. Rooms are good but can be more space. Restaurant is good. Good ambience of jungle. Food is tasty. Rooms are neat and clean. Renovation required. All department is good and disciplined. I like tea castle very much. I will definitely recommend. ... More
  • hotel_trip
    Unexpected moment.
    on Oct 12, 2017
    I was so happy when I entered the Tea castle, they made a traditional welcome. That made me unexpected. The staff were good and helpful with warm welcome. The rooms were neat and clean. I was given club room on the 9th floor with a good view of valley and sunrise. The food was so good and tasty and good serving as well. Definitely, I will visit next time. ... More
  • Excellent
    23
  • Very Good
    41
  • Good
    27
  • Fair
    15
  • Poor
    15

Overview

Tea Castle Resort is a 3 star resort in Munnar situated at a distance of 0.5 km from Chithirapuram Bus Stand and 3 km from Dreamland Spices Park. This property features a roof top multi-cuisine restaurant. The 4 storey resort in Munnar houses a total of 50 spacious rooms. Each room is well-equipped with basic amenities like television, work desk, sitting area, large windows and an attached bathroom.

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.