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Tall Trees Resort

1 room, 2 adults
Very Good
4.5/5

Pathetic service, most arrogant owner. Not worth any effort to go there. Don’t get fooled by the 5-star “reviews”.on Jan 6, 2020

From check in till check out, our stay was a harrowing experience. I got their superior cottag...Read All

Village and Post Office Haripur Bihal Tehsil , Manali
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Restaurant
  • Doorman
+ More

Rooms

N/A
Hotel Room
View Image

In High demand

Amenities
  • Private Bathroom
  • Intercom
  • Balcony / Sit Out Area
N/A
Hotel Room
View Image

In High demand

Amenities
  • Private Bathroom
  • Intercom
  • Balcony / Sit Out Area

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Pathetic service, most arrogant owner. Not worth any effort to go there. Don’t get fooled by the 5-star “reviews”.
    on Jan 6, 2020
    From check in till check out, our stay was a harrowing experience. I got their superior cottage booked thru. booking.com. I was informed by the hotel a day later that they were full and that I needed to cancel thru booking.com. Immediately as I cancelled thru booking.com I was informed they suddenly had a room if I directly booked thru them. I was informed the rooms are equipped with heaters. I had particularly inquired the same as we had our little daughter travelling with us. However to my shock there were no heaters in the room when we checked in. After several requests, they delivered one that didn’t work. A few more requests led them to bring us one that worked, finally! Phone is provided in the room for room service however no one receives them on the other side. I had to make rounds to the reception to be able to find someone who could be of assistance. When I did find someone after the third round, I was informed their intercom hasn’t been working for days! We decided to go to their dining area to order tea as there was no one to deliver it in the room. It took them an hr just to get tea which we could not even finish half! Bad food is their forte! And going out to any restaurant around is impossible given the treacherous and long drive one has to take to get to this secluded location. Getting a bit curious about how a “resort” could work in such a manner, I inquired from one of the servers who informed that the owner called them from the nearby village when the hotel was full. None of them were given any training whatsoever. None of them appeared to be a full time employee anyway as they were in their casuals with no uniform, including the chef. When I requested to see the manager, one of those boys told me the manager was on leave and there was nobody on duty that day. Fed up of all this thus far, I called up their owner. To my shock, the owner said he only spoke to us to give us the direction of the place and he was not responsible to run the property. This was communicated to me in possibly the most rude fashion there could be. When I inquired from one of the boys about who ran the place, to my surprise, I was given the owner’s name! I immediately decided to look for better hotels around but to our disappointment, everything around was sold out due to new yrs. We somehow managed to spend 2 nights at this property that could have been an experience to remember in the most pristine places in the region had it not been under this owner. Opensky seems to be either least bothered about the guest experiences or are party to this pathetic service.... More
  • hotel_trip
    Manali trip
    on Jan 5, 2020
    Had a great experience at tall tree resort. It is a beautiful resort with full of trees nd plantation. My stay was for 3 days nd the rooms of the resort are well created nd the staff was also very sweet nd nice.... More
  • hotel_trip
    A beautiful location, but poor maintenance of the rooms & property...
    on Aug 28, 2019
    The road to this resort is difficult for people coming with bigger vehicles SUVs etc. The resort's location is good with river facing and a small stream running beautifully within the property too. But, the rooms are in a bad shape. Very poorly kept, cleaning & maintenance is not up to any standards for the price. The service is very slow, food is average in taste. A very disappointing experience... We had to cut short our stay... No proper management is there... Don;t spoil your vacation by going there.... More
  • hotel_trip
    Great location but needs upkeep to get back to what it can be!
    on Aug 20, 2019
    The location is like no other. Not just in Manali but anywhere else, the location beats any other. Nested in the middle of a vast green property with 'tall trees', a river spring running by, tasteful rooms, very warm staff & service. The food is good too. The areas which need improvement are - Some of the places requires maintenance, like the dining area floor for sure. Also the overall lighting at night needs to be improved. The sad part was the house phone didnt work well and was not taken care of inspite of complaining. And if you travling with kids who want a bit of TV, they dont offer to many channel options (again inspite of requesting fot this). Lastly, avoid the camping area for a stay during off peak times, as it could be very lonely.... More
  • hotel_trip
    Hidden Gem of Manali
    on May 29, 2019
    Luxurious Rooms or Riverside Tents,Narnia like jungles,waterfall inside the resort,amazing food,best service what not???” This place is truly heaven, it was my 5th visit to manali but truly turned out to be the most special one. It was my daughters 2nd birthday and I was so excited to visit this resort as I wanted her birthday to be celebrated somewhere in the jungle. And the Team helped me a lot ,Entire staff was Brilliant. From start while reaching towards the resort through small bridge and dense forest to river side camping or having breakfast in Narnia like jungle or luxurious rooms with gushing sound of waterfall inside the resort everything was exceptional, an experience of another level. My pictures will say it all..... More
  • Excellent
    102
  • Very Good
    20
  • Good
    3
  • Fair
    2
  • Poor
    4

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.