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Sydney Grand Hotel and Resort

1 room, 2 adults
Good
3/5

Experience was good on Oct 13, 2017

Location is good, easy to find for traveler. Need some improvements in terms of there water park...Read All

Main GT Karnal Road, near GTB Memorial, GTB Nagar, none, NEW DELHI, DELHI, India, Pin-110040 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Internet access-wireless
+ More

Rooms

Deluxe Room
Hotel Room
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Super Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Experience was good
    on Oct 13, 2017
    Location is good, easy to find for traveler. Need some improvements in terms of there water park. Attended Rss function here 1 year ago. Place is nice. Spacious place. Parking facility they give if resort has no more parking space. They provide staff to manage vehicles on highway service roads. No too much costlier. Good to try once. ... More
  • hotel_trip
    Nice Experience
    on Jun 19, 2017
    Its was great Experience With my family , Great combination of water park and hotel resort . the hotel room are amazing , nice servicing , The quality of foods are also nice specially food dal makhani & butter... More
  • hotel_trip
    Here for two nights
    on Jun 18, 2017
    Very nice place for spending holiday .The rooms of hotel are very good and clean ,the entrance of hotel are amazing, service are also goods .I was here with my family .we enjoyed a lot .good combination of water park and hotel... More
  • hotel_trip
    Have to improve a lot
    on Apr 24, 2017
    I was there with friend for birthday party. Place was good but not maintained well. They have to do a lot of things to make that place desired place for their customers. Staff also have to improve their way of speaking and hosting the customers. ... More
  • hotel_trip
    Worst resort ever
    on Dec 22, 2016
    Most horrible resort I have ever been to. The water park was absolute bogus, the bathrooms were so dodgy. The room service wasn't that great and there wasn't even a proper place to enter inside the actual resort, it was this dodgy place on the side. This would be the absolute worst place to go to if you want to have a good experience. (I would rate it 0/5 but it won't let me do that.)... More
  • Excellent
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  • Very Good
    1
  • Good
    1
  • Fair
    1
  • Poor
    3

Overview

Sydney Grand Hotel and Resort located in New Delhi is a beautiful property offering decent accommodation and quality services. The rooms are spacious, clean and well-designed offering television set, attached bathroom with hot/cold water and many more facilities. It provides facilities like front desk, room service, parking, travel assistance, laundry, business centre, swimming pool, jacuzzi, catering, coffee shop, internet access (Wi-Fi), restaurant and many more comforts.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.