on Jun 23, 2019
My exam center is west Bengal and so I went there. After a search I find this place, definitely the hotel is good in this price and room keeping is good. Also morning breakfast is delicious and rooms are cleaned and hygeine.
Clean place, good rooms, good linen, almost boutique
on Apr 15, 2018
But they hv staff issues.
Check-in took long time coz they were short of staff, maybe due to Bengali new year.
Poor managing stocks.
Sugar in room tea maker was missing.
I went down to fetch, coz staff will turn up after an hour.
They said they are out of sugar sachets.
Staff is good, hardworking but the owner seems to be saving money and not having enough people.
No view from the rooms.
Avoid taking room on the 4th floor because the rooms get hurt and water pressure is very low.
Replenishing the rooms after every checkout is not proper we had to ask for towels tissue roll and sachets for tea coffee maker..
Very noisy AC unit in room 404.
The fan to makes constant irritating noise.
It is a good boutique place very clean rooms good linen very friendly staff but there are minor issues, very easily manageable by the owners, like inadequate staff, poor inventory, poor maintenance.
on Mar 31, 2017
Swissotel is excellent mostly the hospitality and the service provide. I love the multi cuisines that so fresh and good. Here we get everything what we want in right time at right place . So thank you very much for everything.
on Mar 3, 2017
Nice, clean and quite room. Good restaurant and breakfast. And moreover personnel always kind and paying attention to customer needs, even if not expressed. Not easy to find elsewhere.
To be surely recommended. Next time in Kolkata I want to be there again.
Staying at Kolkata Swissotel
on Oct 1, 2016
I stayed in Swissotel Kolkata for 1 night during my business trip. The hotel was located close to the airport and it was very convenient for me as I had another flight early morning of the next day.
Room was good as well the internet connection. I had dinner and breakfast at restaurant in the hotel and were all good variety of food.