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Surya Plaza

1 room, 2 adults
Poor
1.5/5

pathetic !!on Nov 10, 2013

Awful Stay ! Smelly Rooms Dirty Bed Sheets and Towels, Staff does not care Location is too much c...Read All

2471, Nalwa Gali, Chuna Mandi,, Pahar Ganj, Paharganj, NEW DELHI, DELHI, India, Pin-110055 , New Delhi
Amenities:
  • Internet Access
  • Breakfast Services
  • Room service
  • Minibar
  • Laundry facilities
+ More

Rooms

Standard Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    pathetic !!
    on Nov 10, 2013
    Awful Stay ! Smelly Rooms Dirty Bed Sheets and Towels, Staff does not care Location is too much crowdy surrounded by Hotels everywhere ! We just arrived at India and take to this place .. Bad Experience ! You will get a Good Hotel at same price !!... More
  • hotel_trip
    ADVICE TO ALL PEOPLE WHO WANT TO STAY IN THIS HOTEL
    on Jan 22, 2013
    pls dnt go by the photos and rates displayd on internet.....none of them were true..... at the begining itself we had to call the owner repeatedly to confirm our bookingbut our calls were ignored and we were not sure of the booking till we board the flight.... as we enterd the hotel we were given a ground flour totally unventilated room as a temporary arrangmnt till a double room would be vacated the room was stinkng cupboards were filthy to use the promise of 24 hr hot water was a great mith in this cold weather....roam service is everlastingly late and room phones dnt work, we have to repeatedly call the reception for room cleaning. we were welcomed with a stinkng room with no towels and when we ask wrer it they gave the dampy stinking towels, our temporary arrangmnt didnt change even after our repeated requests......no response for hot water even we call them they didnt pick the phon also .we were shifted to another room on 3rd day which was no better than first. wen we finally decided to get out of there we were surprised new new hiked rates by the receptionist. wen we tried to speak to the owner, he ignored our call and cut it, it was the worst experience we ever had in an outside stay that too in the capital of india finally we want to say that the SURYA PLAZA needs to know the meaning of hospitality before advertising in the gnext web site. if this is the treatment we indians get, there is no question of people from abroad blaming our place as filthy and hostile. surya plaza will be remembered in the near future as a worthless castle not worth for stay of humanbeings, chuna mandi wala surya plaza mein logonko sirf chuna hi lagate hain....... More
  • hotel_trip
    Surya Plaza - convenient location and a warm welcome
    on Nov 30, 2011
    This hotel is not widely listed, but worth Googling. I booked through www.easyclicktravel.co.uk. My first impression was not entirely favourable - it definitely seemed like the budget option it was. But it grew on me, and I ended up cancelling a reservation elsewhere and re-booking here for the second part of my stay, so I stayed a total of 8 nights. The location of the hotel is excellent. It's tucked up a side road round the back of Main Bazaar Road, Paharganj (alias Backpackerland) so it's really quiet. No constant beeping car horns as the lane is too narrow. But it's only a 5-minute walk to RK Ashram Marg Metro station, which is a huge boon when planning your sightseeing in delhi. All the rooms are reasonably clean and spacious with marble floors and high ceilings with fans. They also have satellite TV and a fridge. I didn't succeed in getting much hot water, and the A/C didn't work (though I don't think it was ever actually specified). The rooms at the front, which I had, have small balconies looking down onto the alley below; a pleasant place people-watching over a beer (unofficial, but they'll fetch you one wrapped in newspaper!). The "backside" (Indian-English) rooms are rather gloomy by comparison. Above all, I would say how much I appreciated the genuine friendliness of all the staff. This was a real contrast to some other (supposedly higher-rated) places I stayed in India. Of course they like tips... but I felt I was going home when I went back for the second time. I lost my passport on arrival and it was thanks to their helpfulness that I recovered it from the airport and thus saved me huge amounts of hassle! Don't expect 5* luxury, but I reckon this place is good value and I recommend it.... More
  • hotel_trip
    Der Tiefpunkt in allem.
    on Apr 9, 2013
    Schlechter geht es nicht. Uninspiriertes Personal, schlechte Lage, defekte Klimaanlage und TV, kein Fenster, kein Kühlschrank oder so,Staubschichten überall, offene Wände (um Schalter u.Steckdosen), keineBadartikel, Kakerlaken und anderes Getier im Zimmer, sehr hellhörig. Das zweimalig bestellte Wecken wurde verpasst, da das Personal in der Lobby fest schlief. Empfehlung: dieses Hotel aus allen Programmen nehmen oder abreißen...... More
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Overview

Surya Plaza offers accommodation in New Delhi. It is at 1 km from the New Delhi Railway Station and at 4 km from the Red Fort. This hotel is spread across 2 floors. It houses 16 well-appointed rooms. Each room has a mini-bar, cable TV, and an attached bathroom. This hotel in New Delhi offers wedding, breakfast, room service, and laundry services to guests. The hotel operates a front desk to cater to needs of guests. Surya Plaza is reachable from the Pahar Ganj Police Thana Bus Stand (1 km) and the Indira Gandhi International Airport (14 km). The hotel provides travel assistance to patrons. Guests can visit the India Gate (5 km), Jantar Mantar (3 km), and Purana Qila (6 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.