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Sunny's Retreat

1 room, 2 adults
Very Good
4/5

Horrible horrible horrible on Nov 2, 2019

If possible please don’t stay in this hotel, worst ever experience with this hotel. At this price...Read All

Plot No 7 Near HDFC Bank , Tungarali, Tungarli, LONAVALA, MAHARASHTRA, India, Pin-410401 , Lonavala
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • Kids Pool
  • Swimming pool
+ More

Rooms

Super Deuxe Non AC
Hotel Room
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In High demand

Deluxe Non AC
Hotel Room
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In High demand

Deluxe AC Room
Hotel Room
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In High demand

Super Deluxe AC
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Horrible horrible horrible
    on Nov 2, 2019
    If possible please don’t stay in this hotel, worst ever experience with this hotel. At this price, horrible rooms (stinking bed) old furniture, no water bottles in room, I called them 4 times left my keys at reception to clean my room but to my utter shock no one bothered to do anything. Worst of all, after all this terrible experience they are forcing me to check out at 11 I asked for an extension for just an hour. My humble request please don’t stay here... More
  • hotel_trip
    Good Stay!
    on Jul 27, 2019
    Overall good experience. Hotel Location as well good & nearer to center of main market.Easy going to everywhere. Only one thing is food quality need to improve. Housekeeping also need to improve. Hotel staff is good. ... More
  • hotel_trip
    Beautiful Place to stay
    on Jun 23, 2019
    The hotel is good and neatly maintained, the rooms are neat and clean good location and very to the market good location will definitely prefer this hotel again. The food is good you have good aminities like carrom, swimming pool and pool table we even saw the match in Projector as well. ... More
  • hotel_trip
    Average Hotel for Stay
    on Apr 5, 2019
    I visited this hotel in March month for 2 days. Hotel is at good location. You will find good restaurants and Other shops within 1 km from the hotel. Hotel rooms are very good but no view from the room. Parking is available. Indoor games are available but the quality of equipments is poor. Room service was very quick. Hotel do not provide complimentary Breakfast. The hotel menu is very costly. We were shocked to see the Menu card; Aaloo paratha Rs 150, Paneer Main course around 320. I think all average hotels in this area has very high prices for food. Not sure about the food quality, We did not a single meal in this hotel. One more thing, hotel do not accept card payment. Only CASH. ... More
  • hotel_trip
    Horrible place to stay
    on Jan 2, 2019
    the experience in this hotel was horrible. I had already mentioned that we would check in late at around 8 pm and we had a requirement of an extra bed as we were 3 people, still when we reached the bed was not there. we asked them to put the bed while leaving for dinner but when we returned at 11 pm, the bed was still not there. We called the reception and asked to put the bed but there was no response till 11:45 pm. We then called up the booking website and after major hustle we got the bed around 12:15 am. the hotel didn't even bother to compensate or help us in any way. We even had to order water bottles for our room as there was no complimentary water bottle there. When i asked for the bill they handed me some plain paper saying that if i want a proper bill then they would add GST. Major advice: don't book the room online, they charge a mighty good amount. but if you go there and talk at the reception, they will happily provide the room at 2500 INR even in the peak season like new year..... More
  • Excellent
    59
  • Very Good
    86
  • Good
    20
  • Fair
    9
  • Poor
    5

Overview

Hotel Sunny Retreat, this 22-room hotel in the famous hill station-Lonavala is located just 1.5 kms from the railway station and bus stand. Guests can enjoy a delicious meal at its in-house restaurant and take a refreshing dip at the pool. The hotel offers free parking and a desk which provides round the clock assistance.

Policies

Check in Check out

Hotel Check-in Time is 10 AM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 10 AM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.