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Summit Le Royale

1 room, 2 adults
Very Good
4/5

Pathetic Rooms, Food and Serviceon Dec 23, 2017

I stayed in this Hotel on 8th Oct 2017. Let me tell you guys, I booked this Hotel after the good ...Read All

Jakhoo Road, Near Ridge, Jakhoo, The Ridge, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
Amenities:
  • Parking
  • Indoor Parking
  • Internet Access
  • Breakfast Services
  • Breakfast in the Room
+ More

Rooms

Deluxe Plus Room
Hotel Room
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In High demand

Deluxe Room
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Pathetic Rooms, Food and Service
    on Dec 23, 2017
    I stayed in this Hotel on 8th Oct 2017. Let me tell you guys, I booked this Hotel after the good reviews I saw here in Tripadvisor. However, Reality was just simply worst. No doubt guys, the Hotel location is simply awesome and on a picturesque place. That said, that's the one and only good and positive thing I can mention about this Hotel. Rest is simply not worth the amount I paid for Deluxe Room. First and foremost: 1) Rooms: Please refer the Photos. It was so smelly and pathetic. Bedsheets were not clean and Room paint started fading. Bathroom, Toilet, were simply pathetic.. 2)Food: I ordered some Non-Veg items and Soup. Trust me I have never had such tasteless food in my entire life and hope will never be.. 3) Breakfast: Its just a congested place and there was no much option for Breakfast.. Butter & Jam was.. Lets not talk about it. Overall, I will never even dare to rate the standard of Breakfast and Food they serve. If the management of the Hotel are reviewing my comments here and want to validate, Kindly go through the Booking under my name on 8th Oct and also review the rating I provided on the Feedback form. I infact clearly told the Duty manager that this is the worst hotel I have ever stayed...... More
  • hotel_trip
    beautiful view and nice stay
    on Dec 15, 2017
    I had a great stay in this hotel with my family for 3 days and 2 nights. Very comfortable and luxurious moreover yummy buffets, good hospitality, nice views and also convenient location. Liked it would surely recommend to others.... More
  • hotel_trip
    Strategically located hotel
    on Dec 6, 2017
    Me and my wife stayed in this hotel for three nights & four days during last week of November 2017. I hope my opinion would help others. Location:- location wise hotel is very strategically located in terms of visiting all the famous spots like Ridge, Jakhu temple, Lakkar bazar and mall road etc. One can enjoy the late evening walk to The Ridge as it is just 8 min walk from hotel. On first day we found the steep walk difficult but later we got acclimatized. HOWEVER, NOT a good location for older people. I also suggest to park the vehicle at public parking near "the lift". From where walk to the hotel is 15-20 min. (depending on your physical strength and luggage). Only disappointment is, hotel people do not mention clearly about the exact location of hotel and if pick up facility is available or not. (Even in email when you ask about this repeatedly). Hotel facilities:- are very good. However one should not expect 5 star facilities when paying average amount. Water pressure in shower was not perfect but i did not mind. Hotel Cleanness:- is excellent. Spotless bedsheets. Well decorated room. Hotel staff:- Well professional staff. However housekeeping staff is not very well trained but well behaved. Mr. Dharmendra, Manager is a nice & prompt person at hotel. Sales team:- The only big disappoint was thr sales team who are highly opportunist. I will not mention the name but the person with whom i was corresponding the emails regarding rates was not sincere. They gave me different quotation and charged high rates at the time of arrival. I understand rate gets changed as per room availability but this happens in season periods NOT in OFF SEASON!. Also i have not seen change of rates within 24 hrs which happened with me. Paying mere Rs. 300/- per night additional is not a big deal (which i did for three night) but thn what was the purpose of writing emails days well in advance. Corresponding with the sales team is absolutely waste of time. All they look for money and not repeating customers. Food:- quality is average but quantity is ridiculous. Don't know why they serve in small bowls. Anytime not adequate for two persons. Food cost is also very high. Anyway we enjoyed meals at HPTDC Ashiyana which is the best located restaurant near Ridge.... More
  • hotel_trip
    A nice hotel atop Shimla
    on Nov 29, 2017
    The Hotel is perched above Mall Road and behind the Church on Jakhoo Road. The crow flight distance to the railway station is just 2 kms. However, the road where it is located is inaccessible by cabs until 7 in the evening and the actual distance is about 9 kms. The room offers a view of the entire Shimla city and is peaceful. Good for a stroll to and from Mall Road if you are fit to conquer the steep hills of Shimla. Getting there with luggage and without a car would be a misadventure. The room had a slightly old fashioned look which is typical of hill stations. The heater seemed weak but kept the room warm enough for an uninterrupted sleep in near 0 degree temperatures. Breakfast was good and staff was friendly.... More
  • hotel_trip
    beautiful rooms, scenic place
    on Nov 2, 2017
    We had a great stay at this place. Beautifully maintained. Good food. Good staff. We had reached earlier in the hotel as my bus reached early in the city. I was expecting some more concern on providing me earlier check-in. Would have been more hospitable. Rest, all was awesome. We will surely visit again ! ... More
  • Excellent
    23
  • Very Good
    40
  • Good
    15
  • Fair
    3
  • Poor
    4

Overview

Hotel Le Royal can be reached from Shimla Old Railway Station located at a distance of 1 km. This hotel in Shimla offers laundry service to its patrons. Conveniences available for the guests are 32'? flat LCD TV, refrigerator, bathroom with hot and cold running water and shower, direct dial telephone and full length mirror.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.