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Suba Star

1 room, 2 adults
Very Good
4/5

Pathetic staff !on Mar 25, 2018

One of the worst staff and unprofessional hotels I have ever come across. We contacted Mr. Kunal ...Read All

Judges Bungalow,Bodakadev,,Opp Premchand Nagar,, Bodakdev, AHMEDABAD, GUJARAT, India, Pin-380015 , Ahmedabad
Amenities:
  • Parking
  • Indoor Parking
  • Valet Parking
  • Internet Access
  • WIFI
+ More

Rooms

Deluxe Double Room
Hotel Room
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In High demand

Deluxe Single Room
Hotel Room
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In High demand

Standard Single Room
Hotel Room
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In High demand

Standard Double Room
Hotel Room
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In High demand

Superior Single Room
Hotel Room
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In High demand

Superior Double Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Pathetic staff !
    on Mar 25, 2018
    One of the worst staff and unprofessional hotels I have ever come across. We contacted Mr. Kunal Mehta in hotel Suba star Ahmedabad for banquet booking for a gathering of 30 people for 22nd April 2018.he confirmed availability, gave us the menu to choose from and fixed on the rates on 24th Mar’18 at 12:30pm. We exchanged contact details and told him we will come back to him with final menu and that our booking for 22nd is confirmed. He didn’t ask for any advance and asked us to visit the next day and meet Mr. Pinod. We reached Suba today,25th Mar’18 at 7:00 pm and met Mr. Pinod who neither greeted us nor his demeanor was warm. On listening to the booking confirmation for 22nd April , he said he knows about the booking, however, some online booking for the banquet has happened which both him and Kunal did not check while taking our booking and now the banquets is not available for 22nd April. In saying so, he did not use the word Sorry anywhere and was extremely cold and unempathetic about the fact that we had planned a baby shower and basis their confirmation have booked everything else around it, in place he rudely offered us the restaurant space telling us to take it or leave it. First and foremost none of your staff bothered checking the availability online before giving us the false confirmation and on top of it when they realized it later they didn’t even bother making a call to us and apologize, rather when we visited they insulted us like this.This is not expected of a professionally run chain of the repute of Suba. Your loss for sure is some one else’s gain, we found a much better maintained Page one banquet nearby and booked the same today itself which is relatively new place but is run by courteous, professional people. Extremely disappointed and looking at shutting even the corporate tie up that we have with Suba. Looking at how you have trained your staff, doubt this complaint would even be dealt with seriously. But the incident is such a shame Suba!... More
  • hotel_trip
    Location is good but room was not clean
    on Feb 20, 2018
    Location is good but it is not value for money. Room was with bad smell and discomfort due to the same. Some better hotel may available in same locality with this price tag. Food quality and service was nice. ... More
  • hotel_trip
    VERY POOR SERVICE.
    on Feb 19, 2018
    Our check-in formalities were completed fairly well, may be because the General Manager of the Hotel was present during the process. The room was moderately spacious. But the service at the restaurant was very poor. That was the case with the room service also. Both were grossly inefficient.... More
  • hotel_trip
    Better than it initially looks
    on Jan 10, 2018
    Oitside view is deceptive, hotel is better than that. Rooms are pretty decent with good facilities at its price point. Breakfast is decent but restaurant food quality can improve. Location is good in a somewhat busy area, parking options are very limited.... More
  • hotel_trip
    Average Hotel
    on Jan 10, 2018
    The room is ok but front desk staff was discourteous. No hot water, average breakfast, poor toiletries. Hotel charges service charges over and above GST, which was refunded after protest . There is little value for money.... More
  • Excellent
    75
  • Very Good
    66
  • Good
    27
  • Fair
    4
  • Poor
    8

Overview

Suba Star is located in close proximity from Sabarmati Ashram which is 8 km away. This hotel in Ahmedabad provides Wi-Fi access to its guests. There are 49 spacious rooms that offer comfortable accommodation. Rooms are well equipped with amenities like air-conditioner, television, wardrobe, makeup mirror and separate sitting area, and attached bathroom with facility like continues hot and cold running water and toiletries. This hotel in Ahmedabad offers free breakfast, laundry, doctor-on-call, room service and front desk facility. Guest can enjoy various delicacies from its in-house and open air restaurant. Suba Star can be reached from nearest tourist attractions like Dada Darshan (7 km), Kankaria Lake (12 km) and World Vintage Car Museum (33 km). This property is 17 km away from Sardar Vallabhbhai Patel International Airport and 12 km from Ahmedabad Junction.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.