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Star Of The Sea Resort

1 room, 2 adults
Good
3.5/5

Obviously needs helpon Dec 21, 2019

There is a mix of reviews, because the place is not for everybody.. Each of us have their priorit...Read All

H.No.1609,Benaulim Beach Road,After Maria Hall,Vasvaddo,,Benaulim,Salcete,Vasco Da Gama,GOA,GOA,India,Pin-403716 , Goa
Amenities:
  • Outdoor Parking
  • Kids Pool
  • Outdoor Pool
  • Swimming Pool
  • Doctor on Call
+ More

Rooms

Deluxe AC Room
Hotel Room
View Image

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Obviously needs help
    on Dec 21, 2019
    There is a mix of reviews, because the place is not for everybody.. Each of us have their priority, but the standard of management should be first and second >cleanliness < and maintenance; Those 2 are missing. The first thing you see when you arrive is the entry. Coming to the gate you basically walk in a dump. They even don't have the decency to pick the garbage. HEY BOSS! DOESN'T COST ANYTHING, the staff is not busy all the time. For me that first image tells me ...NOT recommended ... More
  • hotel_trip
    Fabulous place to stay!
    on Dec 11, 2019
    We originally booked here for three nights but it turned out to be such a good place we stayed for eight nights! There were many staying here that said it was the best in Beneulim and we are inclined to agree. Spotlessly clean rooms and bathrooms, a great pool and a super restaurant attached. We will stay here again.... More
  • hotel_trip
    Avoid like the plague!!!!
    on Nov 11, 2019
    This is the second time we've stayed here, first was 2 years ago. Booked with Expedia this time assuming breakfast was included. Nothing on their website stating breakfast was included but as before assumed it was included. Ordinarily on booking sites it very clear whether breakfast is included or its pay at property etc. On the morning when we checked out we were told that we had to pay for breakfast and Expedia don't include breakfast. Seems bizarre considering that the price through other online booking agents is roughly the same. We noticed that on other websites nothing is said about breakfast. This leads me to believe they are trying to fleece guests for extra cash by charging for breakfast knowing they have a get out clause in that they don't confirm anything when booking. The fridge in the room was filthy there was an ant infestation in the bathroom and I had to kill a couple of cockroaches in the room. The remote control for the TV was missing working batteries. Staff were just plain obnoxious. Spend extra and go elsewhere if you value your stay.... More
  • hotel_trip
    Pretty good hotel compating to other 2* ones
    on Nov 7, 2018
    The 3-storey hotel. We lived on the 3rd floor. The room was very large with a large bathroom and balcony. On the other hand, the room was rather shabby with insufficient number of lamps. There was an air conditioneer and a fan. If there were problems with tension the air conditioning was out, but the fan worked. The fridge was old and dirty. There was almost no insects. The Internet was rather unstable both at the reception and in the room. The staff was very friendly and helpful. The beach is 10 minutes from the hotel. The area was clean, quite tidy, well lit at night/ Nearby, there are a lot of cafes and restaurants, as well as jewelry stores. On the opposite side of the beach, there was a collapse with fruit.... More
  • hotel_trip
    Absolutely disgusted
    on Sep 28, 2017
    We stayed here after travelling India for a month and loved the idea of relaxing by the pool but to our amazement the pool was 'under maintenance' but whilst we stayed there not a single person went to look at this. When we arrived at the hotel the member of the staff sat there with earphones in taking a personal call. We then got the wifi password to which we then found it didn't reach or work in our room. The room was dirty and had newspaper shoved into holes in the walls. It's safe to say we spent one night there before finding alternative accommodation. When we brought the issues up with the staff we got laughed at, so rude. I would highly recommend avoiding this place like the plague!!... More
  • Excellent
    31
  • Very Good
    47
  • Good
    19
  • Fair
    6
  • Poor
    12

Overview

Located in the picturesque surroundings of Benaulim Beach is this apartment-styled hotel for leisure travelers. The two storeyed building houses 19 simple apartments that are maintained with 24-hour room service. A multi-cuisine fare can be savoured at the Blue Lagoon Restaurant. Health-conscious visitors can avail of the ayurvedic health club, yoga sessions, and medicated Nasyam and Sirovasthi treatments. The hotel also organizes Dolphin cruises and fishing trips for recreation.Note : The swimming pool of the hotel will not be functional till 10th October 2017 due to Renovation

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.