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Souvenir Peppermint

1 room, 2 adults
Very Good
4/5

Horrible experience and unfriendly staffon Dec 26, 2019

i have never seen it experienced such an intense degree of unfriendliness in my life. their attit...Read All

6 Shubhash Nagar Near Bani Park Jaipur , Jaipur
Amenities:
  • Valet Parking
  • Restaurant
  • Free Parking
  • Swimming Pool
  • Air Conditioning
+ More

Rooms

Studio Room
Hotel Room
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In High demand

Amenities
  • Telephone
  • Shower
  • Sofa
  • Minibar
  •  + More
Suite Room
Hotel Room
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In High demand

Amenities
  • Telephone
  • Shower
  • Sofa
  • Minibar
  •  + More
Deluxe Room King/Twin
Hotel Room
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In High demand

Amenities
  • Telephone
  • Shower
  • Sofa
  • Minibar
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Horrible experience and unfriendly staff
    on Dec 26, 2019
    i have never seen it experienced such an intense degree of unfriendliness in my life. their attitude was commendable - "You have paid full money. you like it or not, you have to stay here!!!!" there were hidden costs too. they forced me for some mandatory gala dinner which they organized on the Christmas Eve. i repeatedly told them that both me and my travel partner are unwell and not in a position to have any feasts. but they said it's ONLY 1000 per person and their duty is to collect the money. in fact,. they refused to check us in until we made the payment. later, i asked if i could ask someone else to use the voucher and have food. thet refused that also. further, they have less number of room keys which stay activated only for 24hours. they don't provide another key until we submit the inactivated card. i have travelled across the world and this was insane. trust me! regarding food, it was sub standard and always the buffet platters were mostly empty. there were no edible varieties either. strictly not a place to stay. the only friendly face there was the security guy who had a smile and greeted everyone who entered or exited the hotel. missed to mention about this travel desk guy named Sohail. he constantly follows up until you confirm an auto or cab for sightseeing. but it will never reach on time and if you choose to find your own way due to time crunch, he will call you constantly until you pick up the phone. found him to be creepy to be honest. in short, never book this place. it comes across as the best priced deal. but with the hidden costs and poor service, it certainly isn't!... More
  • hotel_trip
    Jaipur.
    on Dec 22, 2019
    The hotel is very near to railway station but still far away from noise and hustle of the city. The location of hotel is nice. They have a swimming pool in top floor small but well maintained. They do have a Travel desk and they have arranged for my entire Jaipur visit. Our cab chauffer Me. Md rafiq was very attentive and helped us a lot. Food quality in hotel was average. Few of the reception people seems new more of a trainee people and they didnot have answers sometimes. Otherwise a good stay.... More
  • hotel_trip
    AMAZING place
    on Dec 21, 2019
    Good food good rooms best service friendly staff good management AMAZING view from rooftop spacious rooms ample parking space all monuments nearby railway station is also nearby nice ambience with property cleaned lobby and public area ... More
  • hotel_trip
    Jaipur Tour
    on Nov 27, 2019
    My tour operator Rajasthan Travels allotted this Hotel to me. I reached Jaipur on Dtd.03/11/2019 in the morning hours at around 6.30 A.M I reached along with my small kids.I requested Hotel to allot me room but till @ 10.30 A.M they didn't alloted me rooms It was very tedious experience for me.I entered to Restaurant for Breakfast but Restaurant manager didn't allowed entry in first case.Again I spoke to Tour operator and Manager and finally I got entry in Resturent.The breakfast was hopless after check in there was only one Towel we asked for second towel but they didn't provide me inspite of several reminders.After returning from sight seen I asked for warm water in evenning because my son was feeling feverish but they didn't provide me.I did early check out from Hotel on Dtd.5/11/2019 but they overcharged me for breakfast inspite of that I only did breakfast in my family for two days .However as per booking we were eligible for six breakfast .The staff was adamant and was taken an half an hour time to resolve it.This was terrible experience for me.Even staff has given me a piece of paper to write a bad review at the time of check out. I will not suggest any family to booked this Hotel.Hotel rooms are also bad smelling including lobby... More
  • hotel_trip
    Average hotel.
    on Nov 21, 2019
    The hotel has beeb given a 4*rating but it has got nothing like a 4*property..The washrooms ammenities were not satisfactory even u have to call for a shaving kit...the shower was not working but when complained it was rectified..the room was ok ok..the thali provided in the dinner waa good..the breakfast was also not satisfactory...even for 1puri one has to wait for 15 min..... More
  • Excellent
    154
  • Very Good
    195
  • Good
    60
  • Fair
    13
  • Poor
    26

Overview

Located close to the Jaipur City Centre, Peppermint on Subhash Nagar, near to the Science Park is one of the grandest hotels in the neighbourhood. The exquisitely designed interiors feature contemporary rooms maintained with ultra-modern furniture?s and equipped with iPod dock, flat-screen TV, DVD player, mini-bar and personal safe. Guests can entice their taste buds to a selection of Indian, European and Mexican cuisines, served in the 24-hours restaurant, while the onsite club specializes in different styles of Indian dishes. There is also a bar serving exotic drinks to its patrons. Concierge desk, business centre, travel desk, laundry services, free Wi-Fi and airport shuttle service are some of the amenities on board. Jaipur Airport is 17kms away from Peppermint, while the popular site of City Palace and Hawa Mahal are both at 4kms from the hotel.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Policies
  1. Early morning check in and late check out are subject to availability and it is on chargeable basis.||Unmarried couple are strictly not allowed and No Refund shall be processed for such bookings||Local Id's Strictly Not allowed ||Double and Twin bedded rooms are subject to availablity at check in. ||Mandatory Gala Dinner Charges for New Year is INR 2500 AI per person on 31st December||Pets not allowed
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.