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Sonesta Inns

1 room, 2 adults
Good
3.5/5

Say NO To HAI TE HOTEL in Beijingon Apr 19, 2008

For anyone planning on visiting Beijing,China, do not stay at the Hai Te Hotel. You will be extre...Read All

Candolim, Bardez , Goa, Candolim, GOA, GOA, India, Pin-403515 , Goa
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Kids Pool
+ More

Rooms

Suite
Hotel Room
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Luxury Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Say NO To HAI TE HOTEL in Beijing
    on Apr 19, 2008
    For anyone planning on visiting Beijing,China, do not stay at the Hai Te Hotel. You will be extremely disappointed. There were 3 sets of Canadians that had booked that hotel. Two of them left after the first night. The third family is still there but went through an ordeal to change rooms 3 times. There was rat poison and roaches in the rooms. The carpets were filthy. The washrooms weren't clean. You had to boil any water out of the tap.....and the list goes on. The family that stayed were put in one discusting room first, then moved to a spa room. They had to be let in everytime because they weren't allowed keys. They weren't given any blankets, just a sheet. There was tea from some other guest still there and the washroom had never been cleaned. They tried to leave the Hai Te Hotel after the spa room ordeal. The staff tried desparately to have them stay. They promised to move them into an executive room to keep them there. They pondered over dinner and decided they would stay. When they told the hotel staff, they had to wait another hour in the lobby for the room to be ready. It was 9pm at night and the kids fell asleep in the lobby. We fought for them so they didn't have to pay for the first night. The hotel didn't want to agree. The hotel wanted them to pay at least half. Finally we called a local who spoke the language to help out. She called the manager of the hotel and gave him a piece of her mind in Mandarin. Funny thing, after that the first night at the hotel was free. The manager tried to say that no Canadians had left the hotel which we know was true because we talked face-to-face with them. Anyway, long story short, DO NOT STAY AT THE HAI TE HOTEL.... More
  • hotel_trip
    酒店环境很好。
    on Feb 8, 2013
    酒店很好,吃饭时周围的清洁度、整洁度还有总体环境都不错。并且酒店还有很多休息和娱乐的场所。例如游泳池,很干净,水温也正合适。到那里游游泳也是个不错的放松方式。... More
  • hotel_trip
    海特御泉水疗设备常坏,办卡被骗
    on Jun 11, 2011
    2010年6月份在海特御泉水疗办理一张600元30次卡。办卡的目的是为了让孩子在水疗池玩,水疗池温度较高在28度以上。办卡时看到卡上是年卡,问办卡的人员,办卡的人员说,没事,只是这么规定,实际基本不限时。因为想着朋友一起玩,觉得问题不大,听他们这么一说,就更放心了。 后来再去,水疗池的温度没有达到28度、30度,小孩进去冷。打电话问过五六次,和朋友也去过三四次,温度都冷,或者说水疗池设备坏了,基本用的很少,也就用了十次。今天(6月11日)再去,因为不放心,又问了下服务人员,服务人员说时间不能延期,就是一年。值班经理给出的解决办法是用汗蒸来抵消。我们不喜欢汗蒸,就是想让他们延期,说不可能。 海特御泉水疗一是水疗池设备常坏,温度经常达不到规定的温度,小孩子没法玩。办卡的时候说明是给孩子玩的,当时说的没问题,结果水温低玩不了,导致一年基本没怎么玩,中间去为温度低还和服务员争吵过一次。二是服务人员当时说的不限时,虚假承诺。当时一个朋友一起去的,服务人员就是这么说的。所以虽然水疗池老有问题,也没和水疗的服务人员计较。... More
  • hotel_trip
    挺偏的一个饭店
    on May 2, 2011
    朋友过来办事,附近上档次的也就是海特了,奥运时候主力接待老外的地,号称四星,468一分钱都不少,住10天也不打折,不过其它还算可以,附近人也不多,挨着一个居民区,对面有超市,楼下有酒店不远还有一个神农庄园,离五环很近,服务算好的,卫生很棒!!!但 对比价格说 不太划算。... More
  • hotel_trip
    太一般了。
    on Apr 20, 2011
    饭店里有游泳池和汗蒸,住宿条件还算舒适,餐饮也只能说过的去,地理位置虽偏些,但依山傍水,首钢迁移让空气清爽了不少。是城区唯一能在饭店门口站着,自然气息就扑面而来,八大处层层山叠真美,心旷神怡。... More
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Overview

Sonesta Inn is a 3 star property located on the Candolim Beach (1km) with pool facing rooms. This hotel in Goa has rooms with a private balcony. There are 52 spacious rooms each having a private balcony. Room amenities offered are ceiling fan, television, tea/coffee maker, minibar, windows that open and an attached bathroom.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.