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Snow Flake Cottage

1 room, 2 adults
Good
3/5

Poor managementon May 25, 2017

We checked-in at 5 pm and were told that an extra mattress for the 3rd adult will be placed in th...Read All

Fairlawns, Near Dhalli, Dhalli, SHIMLA, HIMACHALPRADESH, India, Pin-171012 , Shimla
Amenities:
  • Parking
  • Breakfast Services
  • Restaurant
  • Room service
  • Laundry facilities
+ More

Rooms

Super Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Poor management
    on May 25, 2017
    We checked-in at 5 pm and were told that an extra mattress for the 3rd adult will be placed in the night. At 10 pm we were told that no extra bedding would be provided. Finally, after lots of arguments with the hotel staff, we were provided the extra bedding. Also, the TV in the room did not work as Tata Sky connection was not subscribed. We asked the hotel, but no action was taken. The hotel did not provide filtered water either and we were forced to buy mineral water.... More
  • hotel_trip
    worst hotel in shimla
    on May 17, 2017
    20 km from shimla town lonely place no shop to purchase your daily requirements.food are nastey and high price.room service is worst.they deny to supply one glass of water in morning .very dangerous staircase to climb ti reach hotel room.kitchen staff are arrogant.never choose this hotel... More
  • hotel_trip
    Don't Ruin Your Family Day!
    on Mar 7, 2017
    I had a much-awaited holiday in first week of March and my decision to stay in Snow Flake ruined the entire mood. This place cannot be termed as hotel and definitely the hotel owner must go to a decent 'hotel management school'. I ignored critical reviews about this hotel but now I must admit that I felt cheated, the time I stepped down from my car. All positive reviews about this hotel is either fake or maybe the positive reviewers have never been to a decent hotel. Reasons: 1. The road to hotel is very very narrow and very sloppy. Not enough room for any big car or SUV.So, don't try to risk your life. By the way, there is a board mentioning the cost of road connecting the village to main road: 200 thousand (2 lakhs). I will let you assume what kind of road can be built in mountains, for this much amount. 2. The hotel is far far away from main Shimla with no market nearby. Even if you have a car, you will feel scary to go out during evenings. 3. Nothing romantic about this place. Shimla town is more lively. If you want peace and serene views, even Chhota Shimla or Kufri would be better choice. 4. You cannot admire beauty with empty stomach. The food served here was the worst, I had ever imagined. But if you stay here, you have no choice. The chef will not leave any stone unturned to ruin your mood. The menu is just an eyewash and most of the items are unavailable. Evening tea is okay but morning tea was enough for a vomit (Don't know the reason). They only serve paratha-tea or sandwich-tea for breakfast and not even curd will be served. I asked for anything else and the 'chef' said that I will have wait for lunch. 5. About the amenities: The blanket and quilt had smell. The 'so-called' sofa was torn. The table was enough for a water jug and 2 glasses only. Can't sit in balcony as there are monkeys everywhere and they may ruin your holiday. The doors are made of cheap ply and look too awful. Bugs, mosquitoes and spiders are everywhere.The power sockets are broken. Too many stairs to climb and monkeys all around make it too scary. You will surely feel deceived, no matter how little you paid for staying here. 6. 1 manager and 2 staff run this hotel. They are the cook and they are the room-service. I must admire their courtesy and support but customers deserve more. No shifts... noone at reception/kitchen will even pick call before 8 AM. 7. Still if you are adventurous, backpacker, no family... you can try this hotel at your own risk. But don't book it online as the hotel keeps a list of people doing advance payment, and will give you the worst rooms. I had booked 'Super Delux' room but what I got could give me a puke. So, better go there and check the rooms before making booking. Holidays are meant for making memories but this place gave me nightmares. I shared my views with you so that you make some wise decisions for a memorable holiday.... More
  • hotel_trip
    Good Hotel, Courteous Staff, located close to the nature
    on Dec 12, 2016
    I recently stayed at this hotel for 2 nights with family, Overall, it was a satisfying experience. Location is little away from the chaos of the main city but worth for nature lover's. You will need taxi service every time you venture out of the hotel. Rooms have nice views of the mountain and rising Sun. Room Service is good, owner is helpful and open to critical feedback and improvements. Food is ok and can be improved with more options. Cashless transaction is currently not available which was a surprise but owner said that it will soon be available.... More
  • hotel_trip
    Good hotel
    on Dec 4, 2016
    We visited shimla in the month of April. A set of 3 friends. The hotel is located at a very nice place with a good view of the greenery. The hospitality, food was all good. But the only backlog is that it is situated a little away from main shimla City. And yes, it does have free WifI with pretty reasonable speed... More
  • Excellent
    8
  • Very Good
    4
  • Good
    0
  • Fair
    0
  • Poor
    8

Overview

Snow Flake Cottage offers guests with magnificent stay. This premise offers healthy breakfast services every morning. Tourists can take pleasure of modern hotel facilities like daily newspapers, quick laundry service and many such basic comforts. Onsite parking is complimentary here. The travel desk provides a complete guide to explore the eye-pleasing sights of Shimla. This budget-property in Shimla features knowledgeable staff at the tour desk to add-on to the convenience of its guests. Hygienic laundry service and doctor-on-call facility is also available. Guests can enjoy a pleasant stay with friends and family at this budget hotel in Shimla.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.