Beautiful hotel, beautiful view and very friendly staff.
on Jul 16, 2019
We had a room with a view over the mountain, it was so serene and beautiful !
After taking the night bus to Munnar from Kochi, we arrived tired. After booking the room we took a nap with the window open and woke up with tiny birds sitting in our room singing for us. Outside was more birds, cows and the most beautiful nature.
The staff helped us get a guide for the tour to the top view of Munnar and the other sightseeing of the area. The guide was very helpful and friendly, he told us about the history and fun anecdotes, he helped us find local food and when the tour was finished he recommended a local theater to see a temple performance.
The hotel feels very vintage, with vintage cars and a 1960-1970 feel to it, but its also very fresh ! I loved the interior !
Only downside is the fact that you can only shower with warm water for an hour in the morning. Otherwise this place was perfect, I would absolutely recommend it !
on Dec 21, 2018
It was nice enough to stay room nice and clean ish apart from the floor looking dusty, staff welcoming and friendly. Would have stayed if it wasn't for the generator in the roof going off early in the morning as it heats the water for showers which you could only have beetween six and nine.
Located in old Munnar... Near to private bus stand
on Mar 1, 2018
Clean and compact rooms. They provide free breakfast with minimum items. SN restaurant available near the hotel.
Near to private bus stand. Around 1.3 KM for Munnar town. Super market and other restaurants available near by hotel.
Terrible hotel staff
on Feb 14, 2018
This hotel is part of the OYO network. What you need to know about this. If you have booked a room and Booking.com has sent you a confirmation, this does not mean that you are guaranteed accommodation. Wait for the letter from OYO. This applies to any hotel in OYO system. The letter will indicate that they confirm the booking, but you need to pay within a certain time and in letter will be given a link for online payment. Either the letter will say that at any time prior to arrival at the hotel you can call the phone and if you do not answer, the hotel reservation will be canceled.
Now about this hotel. We are many and often travel around the world, but this is the first time that we have encountered this. According to the good old Indian tradition, the room had dirty bed linen. And on the blanket were fresh sticky stains, from the pillows there was such a stench, as if all the Kerala had slept on them. This is normal and appealing to the reception, even in guesthouses, has always quickly resolved this problem. Well, I can not sleep on the bed, on which someone was lying to me. Manager at the reception (let's call it for convenience Mini-Boss) nodded his head and gave some directions. We decided not to wait and went to dinner. We arrived in 2 hours. Bed linen was not replaced, but simply the pillows and the blanket are turned upside down. I get down at the reception and ask Mini-Boss to come up with me to show what the employees are doing. The Mini-Boss replied that he was busy, because he was drinking tea and would not go anywhere. Okay, I take the blanket and bring it to the reception.
- Touch, what kind of sticky spots?
- I dont know.
- This is your hotel, why do not you know? Why do you give your customers such and do not change it when they ask you?
Then the Mini-Boss raised his eyes, his face twisted with anger, he started yelling "This is India, no one dares to talk to me like that" (probably the descendant of the Maharajas who now works at the reception) and got to fight. He was dragged by the hotel staff, I went out and contacted OYO's support. Within 2 hours, OYO's support urged him to bring the room to the proper view and apologize. After 2 hours man from staff came out and said: "This is a small hotel and we do not give out clean fresh linens to everyone, if you do not like you can go to another hotel. Well, but for you, we will find." The Mini-Boss disappeared somewhere and we did not see him again.
Stupid booking system
on Jan 30, 2018
Took us like an hour to check in after our booking was cancelled because of deposit system. Tried to rebook but was saying full. Receptionist couldn’t match price online so had to mess about downloading app etc. Did upgrade up to a nice big room with balcony. Breakfast was good self service good choice of only Indian food but restaurant room not big enough for everyone. Noisy water boiler in early hours. Hot water 6-9am and 6-9pm. Room pictures on websites are a lie!