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Silver Ferns(A Boutique Hotel)

1 room, 2 adults
Good
3/5

Trip of Delightson Jan 9, 2018

So, as an American, I would rate this hotel a 2-3 star at best. BUT, I would definitely stay at i...Read All

31-32, Community Centre, Near Anupam PVR, Saket, South Delhi, NEW DELHI, DELHI, India, Pin-110017 , New Delhi
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
  • Lounge
+ More

Rooms

Deluxe Room
Hotel Room
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Club Double Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Trip of Delights
    on Jan 9, 2018
    So, as an American, I would rate this hotel a 2-3 star at best. BUT, I would definitely stay at it again. After getting over the initial shock of not being in a 4-5 star hotel (not sure what I was thinking) I fell in love with the staff, the location and did I mention the staff. The people were so helpful and kind and accommodating that the fact that the bathroom counters were chipped and the internet was patchy (really patchy) faded quickly. I never touched the door handled, the "guard" opened the door every time, they called cabs or ubers for us when our phones didn't work, they ran after my daughter with my glasses when I left them on a chair in the lobby, they accommodated our crazy sleeping schedules and always left 2 liter bottles of water in the room. The market behind the hotel was safe and held everything we needed. The coffee café was great, the salon also. India is India. Just go with the flow and accept the hospitality over the accommodations. You get out what you bring in. oh, and the price was right!... More
  • hotel_trip
    Terrible
    on Nov 24, 2017
    The only thing good about this place is the location and staff is also good but i have never seen this type of rated hotel in such bad condition Rooms - old smelly Wash room - i have never seen such old bathroom fittings in such star rated hotel completely feel cheated by the reviews i think 2 star rated hotel give good feel when compare to silver fern .Hotel needs complete renovation..... More
  • hotel_trip
    Superb !!
    on Aug 24, 2017
    The best part of this hotel is the location, as Saket have all amazing food outlets and cinema hall where people can spend good time after meetings. The hotel room was very clean and the staff was really amazing i really liked there service just work on giving good breakfast that i felt was bit missing.... More
  • hotel_trip
    Amazing staff & a super courteous approach
    on Jul 19, 2017
    Staying at this hotel for business. Rooms are clean the bathroom are well equipped with all the possible toiletries, so if u have forgotten your lotion, shampoo, tooth brush...dont worry they have it all. The staff is super helpful, after a long day at work i needed them to bring me soup from a restaurant outside....to which they agreed. This really made my whole stay worth while. Breakfast is really good & scrumptious. Will definitely come back. Special thanx to Mr. Ramesh Diwan @ the reception for making my stay so comfortable... More
  • hotel_trip
    Surely not for business traveller- ordinary place
    on Jul 15, 2017
    The hotel is located very close to the Saket mall. It's in the middle of a residential area and thus gets quite as the night progresses. The day I reached it was pouring in Delhi and the entry to the hotel was flooded. It's a standalone building with the entry like an apartment thus I had to paddle in the water to reach the gate. The reception area was equally shabby but the check in was fast. Please remember that they won't explain to you about the Wifi till you ask When I reached my room I asked for the password of the wifi. The first ID& password provided was incorrect. When I called again I was asked to use a different room no and then it worked. The room is optimum in size & the bed was comfortable. The towel in the bathroom should be changed. It was torn at the sides. It really made me upset. The commode did not have a sprinkler. I mean who in India doesn't use water? Even if they cater mostly to foreigners what's the harm in having a sprinkler. The breakfast choice was limited. But I did not mind as I got my Cheese omelette & bread to satisfy my hunger. To summarise it's an ordinary place & you should try only if there are no other options available in the vicinity. ... More
  • Excellent
    6
  • Very Good
    33
  • Good
    40
  • Fair
    7
  • Poor
    10

Overview

Featuring free Wi-Fi facility, Silver Ferns(A Boutique Hotel) is situated at a distance of 11 km from Safdarjung Station. This hotel in New Delhi maintains 52 spacious rooms. Some of the in-room amenities include television, air-conditioner, mini-bar, wake-up calls, desk, wardrobe and an attached bathroom with toiletries.

Policies

Check in Check out

Hotel Check-in Time is 11 AM, Check-out Time is 01 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 11 AM and the standard check-out time is 01 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.