Budget bed and breakfast with difficult access
on Dec 28, 2019
This place is simple and basic B&B. Staff is helpful although restaurant staff could do better by noting down the order for each table. Rooms are small and have tent roof, bed are comfortable. Their lawn is really good and lake view is not bad ( it is not the best view though). A big downer for me was access street that is goes through quite stinky and dark neighbourhood. Choose this place only if you are on a budget otherwise you can go for other hotels facing the main lake area.
on Dec 5, 2019
We well planned our holidays with family about 3 months in advance and booked hotel on line through Make my Trip. MMT has published this hotel to be a four star hotel. Originally priced at about Rs 10000 per night per room but after discount booked at about Rs. 46000 for six nights. A day before departing for Udaipur, I called up hotel requesting early check-in and got first shock when hotel informed that the hotel is not reachable by Car. So we have to go only and only by auto. I do not want to cut short my experience for benefit of fellow travellers. I was informed by hotel that auto would charge Rs. 80 to Rs 90. When I asked the auto wala fare, he said Rs. 150/-. When I informed him that the hotel informed us the fare would by Rs. 80 to Rs. 90, what he replied was shocking, he said the hotel must have booked room not worth even Rs 2000/- charging you Rs. 4000 or more and he is advising you to pay auto fare @ 50%? I had booked room @ Rs 8000 per night approx. and was wondering what is in store at hotel.
Finally, passing through dirty, filthy narrow lanes, with sewers overflowing, we reached hotel. Our booking was for deluxe rooms but we were initially offered ordinary rooms on the pretext that we are seeking early check in. The rooms were in horrible shape, nowhere near a four star hotel. The tents were dirty and having some foul smell. We refused to get in those dirty tents with fungus visible.
We were then asked to wait till the deluxe rooms get ready. Then we were taken to so called deluxe rooms. Story was no different. Horrible rooms, unhygienic toilets, no maintenance of furniture and furnishings. We refused to stay.
We contacted MMT customer care. But MMT team was apparently in connivance with the hotel manager. After hours of wait on the road, after MMT team and hotel discussion, we were offered complimentary food vouchers for Rs 3000. The amount was later increased to Rs. 7000. We refused to stay even at free of cost. The Hotel Manager confirmed that they are not 4 star hotel. The room interior, size, maintenance, upkeep was far from what MMT has shown on their website. No where it is mentioned that the hotel is not approachable by car. Wi fi is available only in lobby area. Hot water supply is for limited hours in the morning and evening 2 hours each. We were informed that tents would be changed next month by an agency visiting from Jodhpur. MMT team was only listening to Hotel Manager. We insisted an on site inspection by MMT team.
Finally we were informed that we can at best be refunded 4 night charges immediately and for the balance two nights MMT customer delight team would arrange refund in next 48 hours. Plus Rs 7500 as future value vouchers for inconvenience for hours together, almost spoiling our day.
We booked another hotel Justa Sajjangarh. ( separately reviewed as excellent) after making some additional enquires.
I find that MMT has raised an invoice for the remaining 2 nights at about Rs. 3500 after effective discount of Rs. 17,500. But the amount is not being passed on to me even after repeated mails and calls.
Harassed by the events, I write a review of Hotel plus sharing attitude of MMT in connivance with this Hotel Manager. I have many photos of the rooms and toilets, but sharing only a few. Rest have been emailed to MMT team, as asked by them.
AMazing view relaxing trip
on Oct 29, 2019
Me n my wife visited during October for a night stay and we felt so relaxed and great to visit. Rooms were also gud and overall view from room and garden area restaurant everything had a great view. Must visit place.
on Jun 12, 2019
Great place great view from rooms. In the night lake view is mesmerizing. Open gardens for families. Pet friendly which is rare. Food is great in terms of variety and hygiene plus taste is awesome. Full marks.
on Mar 12, 2019
Had a great time being in Udaipur at Shree Vilas. Hotel has beautiful lawn with adjoining lake Pitchola , which gives pleasant views of lake. Lawn have open restaurant where chairs and tables are beautifully laid out. Also there is lovely and well maintained pool where you can sit for a long. The best part was the view from the room, as you wake up in the morning you get an eye – pleasing view of lake and sun rays falling on surface of water was amazing. Courteous and helping staff. Food quality is also good.
Only hitch is road to reach the hotel is tricky & confusing (keep in regular contact with front desk). Otherwise, rest all things were perfect. Pleasurable stay for me & my wife!!!