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  • Shiwalik Regency

Shiwalik Regency

1 room, 2 adults
Good
3/5

Please do not visit this Hotel,you will regreton Aug 6, 2017

I booked it through MAKE MY TRIP Cons: 1) I booked for View Rooms but when entered it did not ha...Read All

The Ridge Shimla, The Ridge, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
Amenities:
  • Restaurant
  • Airport transportation
  • Room service
  • Laundry facilities
  • Luggage storage
+ More

Rooms

Deluxe Room
Hotel Room
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Super Deluxe Room (Valley View)
Hotel Room
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Family Suite (Valley View)
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Please do not visit this Hotel,you will regret
    on Aug 6, 2017
    I booked it through MAKE MY TRIP Cons: 1) I booked for View Rooms but when entered it did not have any view neither from window nor any balcony. 2) I informed Make my trip. Hotel Owner clearly said to Make My Trip that we do not have rooms. It was mistake from both Make My Trip and Hotel. 3) TV was just a joke. every 2 minutes we had to restart.Remote was not working so we had to get up and turn the Switch off. 4) Dont Book this Hotel as it says it is nearer to Mall road and all... It is far away from Mall road. At least 800 meters away and these 800 meters is not straight road , you get exuasted. 5) If i speak something, it was clearly audible in another room. Very cheap structure. So i recommend try better option and go with hotel which is just next to mall , check the actual distance if it is mroe than 200 meters then do not book it. This hotel is not suitable for couples and families. 6) In the breakfast , you will get only pickle with Paratha. 7) When I was checking out from here , I gave the credit card. Hotel owner was on the counter and refused to credit card , debit card. He gave unacceptable reason like machine is not working and all. Pros: 1) The only pros is It is next Rope way which takes to Jakhu temple. But again not sure about safety of this Rope way as it is newly started. 2) Food was average.... More
  • hotel_trip
    Ok visit
    on Jul 14, 2017
    This hotel is mid range and so we choose it. They provide services good enough for price. The hotel is not in awkward area so easy to reach and can wonder around the city in free time . like the staff and room .thank u ... More
  • hotel_trip
    Horrible Experience
    on Jul 3, 2017
    We booked the room through MakeMyTrip. The pictures of the room shown were completely different from the actual room. Rooms were small, dingy, smelled bad and had water seepage. Even hotel staff was not helpful. Service was extremely bad. We had to ask for fresh towels everyday ourselves. Drinking water was not replenished either.Except for location, no advantage in staying here.... More
  • hotel_trip
    budget deals
    on Jul 1, 2017
    Okay okay. Good for short stay.. It was peak season so were happy to get this hotel. Rooms are adequate. There are much better hotels nearby for similar rates in regular season. breakfast was good....... More
  • hotel_trip
    A big No-No
    on Jun 6, 2017
    I don't feel like putting a lot of effort and time in writing a review for this property as this has been one of the worst properties I've ever stayed till date. Me along with my mum and dad stayed at this hotel from 10-12th of March 2017 and I'm still regretting my decision. I'll be quick,the owner is rude and aggressive, The hotel staff will try to act like they are very helpful and welcoming but you'll get to know when they'll start charging you for each and everything. They charge you 300 rs for using an old electric room heater on a daily basis and will always come up with an excuse stating that electricity is expensive in Shimla that's why they room heaters and hair dryers are on a chargeable basis. You can buy a brand new heater for 500 rs instead of paying 300 rs on a daily basis just to use it. Still can't believe it. In future they might start charging their customers for breathing fresh air as well. Rooms were in a terrible condition, we booked a suite which had 2 double beds. It was snowing outside. Mattresses and blankets were stinking as if they haven't been dry cleaned for donkey years.We had to manage with drinking cold tea. The room service food prices are atrocious and will make you crack up. A cup of tea will cost you something around 80 rs (excluding taxes) and when you know it's raining and snowing outside you won't go out and will have to bear their prices and excuses. It seems like more than the tourists the hotel owner is making the most of the unpredictable weather in Shimla. The only good thing about the hotel is it is physically their in Shimla. A big NO-NO. Wish I'd get the option to give them asteroids rather than stars in terms of rating.... More
  • Excellent
    13
  • Very Good
    10
  • Good
    14
  • Fair
    4
  • Poor
    18

Overview

This 1 Star hotel is situated just 2 kms from the railway station and 25 kms from the airport. Bearing a total of 24 rooms, this place also boasts an in-house Mazwaan multi-cuisine restaurant that serves Gujarati, Chinese, Indian and Continental cuisine.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.