Excellent hotel Staff are very friendly , neat and clean
on Jan 14, 2020
Excellent hotel , Nice Service , Very good food , polite and humble staff , very good location between mountains, My wife and kids saw monkey for first time. Swimming pool is very beautiful and well maintained . Diwan a Khash is very beautiful .
Micecafe journey Pvt ltd
on Jan 11, 2020
I visited Shiv Vilas in Jaipur .I met shiv vilas's GM Mr Chacko Mammen I was very happy to meet him when I met he told me about the property everything like how the construction was done and really hotel is amazing the room are very clean and comfortable and great location and the check-in process is done efficiently with traditional.
First of all I went in food venue I met Mr Pratap Singh shekhwat who is manager of Food and Beverage he is a great and skilled man I was very happy to see his staff the service was absolutely excellent and when I tested the food the hood was very delicious
Thanks and regards
Corporate group MICE cafe journey
on Jan 10, 2020
Ok so this is like one of the finest hotel i have seen and now stayed in my life tenure. The services they give starting from check-ins then escorting to your rooms and in room services and the extra demands, the taste of food which here one Head chef named Mr. Vasim makes whatever the way you like and the sculptures and architects of this property is so mind blowing, the history and details of this hotel, everything is so magical here. One should definitely come here and stay to actually enjoy this beauty and i can assure the GM of this property(who wears a real Rolex) he will definitely gives you a personal tour of this place. Everything is just super good here.
on Jan 7, 2020
We had a fantastic stay at The Shiv Vilas. The room was very cosy, inspite of very cold outside. The lobby is excellent. The breakfast buffet is huge. Supriyo and Mona were excellent hosts and adhering to any special requests for breakfast. If it is Kukas, Shiv Vilas is the place to stay. Worth every penny.
Amazing building but noisy guests
on Jan 7, 2020
We stayed here for 2 nights, the moment you get through the gate it looks incredible. The welcome is intense all the staff at the hotel there to welcome you but nice.
Our room was a nice size with large balcony, clean and had everything we required on arrival.
On the second day our bathrobes, slippers, small towels and shower mat had gone and were not replenshied which was a bit odd.
The grounds of the palace are well maintained and the pool area, it was to cold to swim.
We are in the restaurant it is pricey but you are limited to going out unless you pay for a taxi/driver to take you back into Jaipur. The food
at the hotel was good, the service in the restaurant good particularly the young woman who worked in there. We also enjoyed listening to the local music being played whilst we ate.
My only issue with my stay was the noise which seems to be reoccurring in every hotel where families are using 3 or 4 rooms and run about the corridors from room to room slamming doors, shouting, kids running chaos. At midnight I rang down to reception to ask
them to sort this, it did eventually go quiet but I am not sure if anyone actually said anything.
Aside from that the palace was great.