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Shangri-La's Eros Hotel

1 room, 2 adults
Very Good
4.5/5

Personal training - added bonuson Jan 18, 2020

Loving the hotel! Lovely surprise to go to gym and be supported by Aamir (one of the personal t...Read All

19, Ashoka Road, Cannought Place, Connaught Place, NEW DELHI, DELHI, India, Pin-110001 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Kids Pool
+ More

Rooms

Superior Room Double
Hotel Room
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In High demand

Superior Room Single
Hotel Room
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In High demand

Deluxe Room Single
Hotel Room
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In High demand

Horizon Deluxe King Room
Hotel Room
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In High demand

Executive Suite
Hotel Room
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In High demand

Horizon Deluxe Twin Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Personal training - added bonus
    on Jan 18, 2020
    Loving the hotel! Lovely surprise to go to gym and be supported by Aamir (one of the personal trainers) with a program. He was friendly, professional and very encouraging! All included as part of being a hotel guest!!... More
  • hotel_trip
    Best Service
    on Jan 18, 2020
    I went to Shangri-La with my family for a dinner. The space was well planned. The food was really mouth watering, tempting, was very well served nad plated. We really had a great time over there with some good music and surro The Services from Mr. RAHUL RAWAT, Mr. LUV YADAV, Mr. PANKAJ, Mr. HIMANSHU SAIN was really great.... More
  • hotel_trip
    Ridiculous
    on Jan 17, 2020
    I stayed here in January 2020 on a work trip. On first impression the hotel is grand with lovely staff. The latter is lost certainly true. Very warm and professional. The incredible let down is that the hotel has a nightclub. A hotel is where people go to rest, not be kept awake by music all night. I changed rooms after 5 minutes because I was above the music and got put in a room next to the lift which you could hear going up and down. For a 5 star hotel where plenty of thought has gone in to so many things, this is a clear and ridiculous oversight! Would I... More
  • hotel_trip
    Great Stay
    on Jan 16, 2020
    The whole loved this hotel. Our room was great for our family; not the typical small room we find in Asia. The food at Tamra’s restaurant was great for breakfast & dinner...the morning buffet had everything...even ice cream...and dinner offered tons plus chef made versions of the local Indian street food...Awesome! The staff was super helpful: tons of local advice & willingness help out. Our only complaint...it was too cold to swim in the pool after 5pm & the indoor jacuzzi didn’t allow children.... More
  • hotel_trip
    Good service by staff
    on Jan 11, 2020
    I recently visited Mr.Chai and the ambience was great and I liked the rose hibiscus tea and the staff was very friendly and helpful I specifically liked the service done by Mr.Tanmay as he helped me with the place and where to go for the reception desk... More
  • Excellent
    2952
  • Very Good
    925
  • Good
    277
  • Fair
    112
  • Poor
    84

Overview

Shangri-La's Eros Hotel features a swimming pool, Jacuzzi, fitness center and sauna facility. It is located 2 km from the India Gate. The hotel houses 320 air-conditioned rooms spread across 15 floors. They are well-appointed with free WiFi, Press Reader Service (Digital Newspaper and Magazine) and a television. Tea and coffee making facilities are also included in rooms. Rooms on higher floors have a panoramic view of the city. The 19 Oriental Avenue Restaurant serves specialties from China, Thailand and Japan. A pastry shop, UNO2GO features a variety of confectionery. Island Bar serves beverages and hosts live band performances. The Lobby Lounge provides a selection of tea, coffee and appetizers. It also features a gymnasium, foreign exchange counter, boardrooms, business centre, beauty salon and various other amenities. Shangri-La's Eros Hotel in New Delhi is 16 km from the Delhi Cantonment Railway Station and 14 km from Indira Gandhi International Airport. It is 2 km from the Connaught Place, 12 km from the Qutub Minar and 3 km from the Rashtrapati Bhavan. Note: Starting from 1st Apr 2016, some rooms are undergoing renovation. The Horizon Club lounge will be operational at a designated area.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.