Audacity of rejecting a negative goibibo review! Trip ruined and faced a lot of difficulties
on May 29, 2017
To begin with, let me first state that Shalom actually rejected a negative review which I posted on popular online travel site. This is what I wrote, and reiterating once again here.
"Booked Shalom through travel website(name hidden due to confidentiality). Got confirmation of booking for one night. The day before I was about to leave, I called up just to make sure things are okay, and to my astonishment, the person over the phone simply denied the confirmed booking. I also got a reply saying its not their problem, and I should take it up with the travel booking site instead of calling them up. The woman over the phone was extremely rude and I found it quite contrary to the reviews which stated apparently that Shalom was a "good hotel". Next comes the real challenge when I had to call up the customer care each time, and giving each of the executives a hell lot of explanations and background of the story. Please note all this was done in the midst of a road trip that I was taking from Bangalore to Goa, and I had to stop my bike every now and then to sort things out. I also found that other websites were showing vacant rooms in Shalom, but since booking was to be made during the Goa bike festival that was taking place at that point of time, Shalom deliberately denied bookings in order to make more money for increased demands. Please avoid your vacation at Shalom Guest House. Strongly not recommended."
on Apr 12, 2017
it's a beautifulplace with well maitained garden &lots of positive energy. .. best place for couples&families.calm &cool place even in summer.very close to beach. Good hospitality of owners.room rent is comparatively cheaper than other hotels
Homely stay and very close to the beach!
on Nov 18, 2016
Walking into the gardens of Shalom felt like a home away from home. Location is excellent, close to the beach, a few good restaurants and some stores. Julia and her husband are very kind and helped me out when I had issues.
The room was very big, just a shame I couldnt get the tv to work. The beds and bathroom are good, the only thing I missed in the room was more natural light.
Worth a look
on Apr 18, 2016
Close to everything including a 5 min walk to the beach. The price was good as was the room....super clean. Very Quiet too. Nearby is massage, restaurant and general store with the taxi stand right outside. Shalom is situated in beautiful gardens.
on Mar 8, 2016
I stayed here for a month. The guest house is surrounded by a beautiful well-kept garden, is very very clean and the rooms are quite large and confortable. The couple Who run it is very friendly and helpful. The highlight is the position cause its 2 steps from the sea and all the restaurants and clubs in the area are within easy walking distance.
I was in Vagator many times and this is the better place, i'll be back for sure! Thank Julia and Andrew for making me feel at home