Bad staff attitude bad wifi
on Aug 24, 2019
The staff attitude is horrible and the WiFi connection is bad. Their reason to me is please try again (but both my phone n laptop shown "access denied" and other option connection not stable or just one bar) or because it is weekend many customers is surfing...
When I check out at 12.15-12.17pm, the staff said want to charge me for late check out 400THB, he questioned me why didn't picked the PHONE. But I was in the room since 11.30am sitting on bed next to the phone eating & packing luggage. The phone wasn't ring! I told him no way for such charge... He is not happy n bang on the table and processed the checkout and refund the deposit to me.
First time I met not polite Thai. Good to explore though!
Dirty bed, no cover bed, hairs in toilet
on Oct 26, 2018
We have been stayed at the hotel for many time and this time I' m very disappointed. Even i know they dont care about any comment on TripAdvisor but I'd say the room wasnt clean like HK didnt clean it up, there are hair in toilet, bed sheet was dirty and no cover bed, there is still have used bottle left in fridge and also no hair dryer like they post on Website.
on Jun 20, 2018
It's a nice stay to my family. Room was nice. Look like they just re-new it. 10 minute walk to MRT or 711 mini mart. But it's not a problem because they have shuttle goft cart to sent you there or pick up on 24 hour. Far enough from the busy traffic so you can enjoy a quiet place.
There's a local market very near to hotel on weeken, or you can easy to find food around, it' a big plug for this hotel. Street food here are amazing. I love to enjoy them.
Staff are nice and helpful, when i informed the TV problem, after checking, they offered me to change the room, that's good action.
Price for food and drink, laundry in hotel was reasonable, but they close at night so you need to go 711 if you want a beer at late time.
I definitely stay here one my next visit to Bangkok.
Avoid at all costs!!!
on Jan 23, 2018
Absolutely terrible staff plus horrible cleaners!!!! They will deliberately miss replacing amenities in your room (Small towels, coffee, cups, tea-spoons etc.) and then will charge you on the check-out for their missing!!! They charged us for something as cheap as tea-spoons which we never used and not even noticed if they were there or not. Cleaners will also yell and shout from very early hours of mornings and will ruin your sleep and comfort. AVOID AT ALL COSTS 7 DON'T FALL FOR THE CHEAP PRICES.
I'd rather stay next door at Diamond Residence.
on Dec 14, 2017
Price and location are good, but...
Pokey and dirty bathroom. Room stinks. Driver used the golf cart with "Maverick hotel" sign on it. Without being informed, we and other 2 customers of SPB paradise were waiting over half an hour while this "Maverick" cart going back and forth without asking if we were there for SPB. The staff rarely picked up the phone and preferred Chinese customers by letting them check out without checking their room (right in front of our faces while we were waiting for our room to be checked).