Rat in the restaurant
on Oct 13, 2019
The room smelled naphtalen, which is used as an insecticide and is carcinogenic. As you can read the title, we saw a rat in the restaurant.
Building was under construction during our visit, but not an excuse to have a rat where they make the food.
on Oct 10, 2019
We had booked rooms for 3 nights but cut short our stay to 1 night. We got rooms on the ground floor, construction happening right next to our rooms. The rooms are dusty the linen musty, Bathrooms pathetic. Breakfast was included in the package but to our surprise we were given 3 choices of set meal. The portions are under served. The staff is always in denial if issues are brought up. Would not recommend this hotel.
on Sep 15, 2019
We wasnt meant to stay here but eneded up that we did, not a problem though we had a master suit which tbh is amazing the wifi wasnt great but they gave us an extension which half worked, the only problem was there was loads of bugs coming in the room I killed loads they was only small but all over the bed, apart from that the room was pleasant and we enjoyed the food, it is under construction as well but when it's done it will be the best hotel in the area by far! I would recommend this place to anyone coming here as well.
Nice hotel but our stay Disappointing
on May 16, 2019
To be fair, We stayed at this hotel out of season whilst they were undergoing building renovations. So in full season and no work going on this place I’m sure will be good. In all honesty if it was in the uk it would have been closed, large walls missing and building work would definitely be viewed as a hazard. We totally understand things are different in India though. It was kept clean and today whist work being undertaken. To be fair the room was good, with good views. Shower was disappointing and cold, with poor flow so difficult to wash long hair.
Breakfast had to be in room due to renovation work. We were told to ring reception but no pick up. So going down to reception we found everyone asleep. The breakfast was served on very dirty tray. Toast ok but butter not useable so probably not stored in fridge. Instant coffee. Room was not cleaned each day so a bit short on towels for our two night stay.
Overall During season we would recommend this place, and we did pay out of season rate so that was a fair price.
Great place, fab views and great service
on Mar 31, 2019
We loved this hotel, the location is perfect, an easy stroll to the palace and city.
We upgraded to the super deluxe as we were at the end of our tour and wanted something special. It was a lovely room, plenty of space to chill.
Mr Lotus and all his staff looked after us very well and we loved sitting in the upstairs resaurant/roofbar enjoying the sights. A great place for my husband to play guitar as the sun went down.
We would definitely recommend.