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Saigal Guest House

1 room, 2 adults
Fair
2.5/5

Very pathetic service on Dec 7, 2017

It was very bad experience.There is too less staff, no one taking care of customer & rudely behav...Read All

1st Floor Ashokraj Bldg, Above Ratna Refreshments,, S.V. Road, Goregoan west, Goregaon, MUMBAI, MAHARASHTRA, India, Pin-400062 , Mumbai
Amenities:
  • 24-Hour Security
  • Room service
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Travel counter
+ More

Rooms

A/C Room Double Bed
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Very pathetic service
    on Dec 7, 2017
    It was very bad experience.There is too less staff, no one taking care of customer & rudely behaved staff.In future never will suggest anyone for stay there. Lift was not working most of the time . No room facilities like soap, towel , water. Room service was horrible. ... More
  • hotel_trip
    Good to Stay and Very Good to Dine out
    on Apr 10, 2017
    Hotel starts from 1st floor with reception.. Ground floor is the Bakery and Restaurant.. Basement is a banquet for parties... Rooms are small but OK to stay.. Room Service is little poor.. but the food is good enough to enjoy...... More
  • hotel_trip
    very unprofessional staff, bad experience
    on Feb 11, 2017
    We had booked 20 rooms for my brother's wedding party. The hotel staff overbooked four rooms and gave us only 16 rooms at the end. The hotel staff kept on telling lies that rooms are under renovation . It was very unprofessional behaviour on the part of hotel staff. The room service was very pathetic, order for a glass of milk took half an hour , the rooms are damp and bathroom are in a bad condition. There is no water drain in the bathroom. The only good thing was food was good in the restaurant. I would never recommend this hotel to anyone.... More
  • hotel_trip
    Value for money
    on Feb 4, 2017
    good hotel to stay in near to airport and very good staff,front office excellent, Hotel Buddha residency in Alambagh Branch.Hotel staff should have name tag so that we can put the name of the staff. all over very good.... More
  • hotel_trip
    Dirty badly maintained hotel
    on Dec 20, 2016
    The hotel is extremely dirty and poorly managed. For one thousand more, once can find better opportunities. The hotel seriously needs to evaluate options for improving general cleanliness. The biggest plus point of this hotel is its prime location - right in the heart of the city.... More
  • Excellent
    2
  • Very Good
    2
  • Good
    4
  • Fair
    0
  • Poor
    6

Overview

Saigal Guest House offers 24-hour front desk facility. This hotel in Mumbai is approximately 22 km away from Shree Siddhivinayak Temple and 9 km away from Chhatrapati Shivaji International Airport. It comprises comfortable and spacious rooms and has an attached bathroom with toiletries. Rooms also have separate sitting area. It is well-equipped with amenities like air-conditioner, makeup mirror, mini-fridge, tea/coffee maker, wardrobe, desk, direct dialing phone and television.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.