on Nov 25, 2017
Stayed at the whispering palms hotel in February 2017 my 1st time in Goa and when we were here we knew it wouldn't be our last the hotel was nice but as I'd never been before I played safe. The only time we were in the hotel was to shower change and sleep. We are currently coming towards the end of our next stay in Goa and I can honestly say that I'm paying less than a 1/3 of the price of the hotel I first stayed in and we will be back to Goa sooner rather than later. The accommodation were staying in is perfect couldn't be happier with the hotel and staff. Full English breakfast on a morning sets us up for the Day ahead and is as good as any English breakfast I buy at home. If you eat out mostly as we do but fancy some real English food then I wouldn't go anywhere else as this is mainly what this hotel caters for. Can't fault it in anyway shape or form.
Terrible service, unpleasant stay
on Nov 12, 2017
The hotel boasts a 2 min walk to the beach which definitely isn't true. More like 10. Honesty goes a long way...
Check in was like an immigration check. My passport was examined for almost 10 minutes. The room was set right at the back of the hotel. It was dirty- the cushions had marks on them, the sheets felt unclean, no toilet roll, no soap, no water even. In fact water was never provided free. The sink was full of ants. The water was cold. Our fan wasn't working either. The door knob broke and we called the on-sight handyman to fix this and the fan. When it became apparent that the repairs weren't going to be possible quickly, we requested a room change which thankfully was agreed.
We moved rooms to a smaller but better room overlooking the main pool. However, cleanliness isn't this hotel's priority that's for sure. The sheets had marks. The air con hardly worked and at 5am for 3 hrs, there was a ringing, very much like an alarm, which was infuriating. Our room wasn't cleaned that first night in the new room. 😡 No fresh towels... And the toilet was broken.
The security guard was rude when we asked about parking. We know there was nothing at the hotel but a bit of advice on nearby parking is all we wanted. The list seems endless.
This hotel will do little by way of any action on my complaints. I know they capitalise on the location- it's right in the midst of the action in Candolim. Such a shame because it has potential to be a luxury spot.
on Nov 6, 2017
Location of the hotel is very good. Lots of Bike rental shop , restaurant, and market is nearby. Room was clean enough. Hospitality of the staff was good. One problem I have faced during my stay , they have to be more organised for the complimentary breakfast.
Not worth of money
on Oct 28, 2017
Reception per was rude. Did not provide bed for 3rd person as my booking was for 3 person for 2 rooms. No water, soap, toilet paper. They are not co-operative. No car parking. No menu choice for breakfast. Wifi is also not upto par. They charged as per 5 star hotel room but they do not provide facility. They even do not help/guide me when I asked them for places to visit for my trip. Not co-operative at all. Frequent power outage and have to sleep without A/C even though I paid for A/C room. I will not recommend unless you do not have other option.
Highlights: Pool side facing room and hospitality
on Oct 22, 2017
Our stay at the hotel was quite pleasant. Main pool near the reception was my favourite. Hospitality on behalf of the manager and support staff is appreciable. It is worth for money!! But there is scope of improvement!