One of the worst hotel by OYO rooms
on Dec 26, 2017
I have booked this hotel under OYO rooms.
I stayed in RTS hotel for 3 nights and paid for 4 nights as we need to cancel the booking for 4th night. The reason for the cancellation was the hotel services were worst.
The linens were dirty, it was actually smelling very bad. The bed sheets were not clean and they didn't even changed it for 3 days.
The overall hotel was also dirty. Toilets were dirty.
There were no options for breakfast. They just had aalo paratha, bread omelet and bread jam that's it.The quality of food was very bad.
Hotel staff was not at all cooperative. The way they were treating us was very bad.
In spite of these things the hotel was actually over expensive. I paid Rs. 2300/night which was a big amount if I compare the services they provided in this amount.
People prefer OYO rooms because of their good services, but this hotel was terrible.
Also I am not getting any response after complaining to OYO regarding this hotel.
Till now OYO is famous good hotel but it seems now a days they are not maintaining their room standards.
Obsolete web site is criminal
on Nov 29, 2017
If I knew how I would report this hotel for showing photos on their website that show new rooms while the rooms themselves are well past rehab time.
Anyone used to modern standards should not stay in this dirty and broken down wreck.
I only stayed because an Indian friend booked me in late in the evening for an early departure to the airport.
on May 26, 2017
very average hotel basic facility is not there they even don't provide hot water. very dirty
rooms bedsheet and pillow covers are dirty we booked through makemytrip.com but they took almost 30 minute to find out our booking. i will not recomand this hotel.
on May 16, 2017
It's a very nice hotel in terms of accommodation and food.As it is very near to Airport and metro station.Its very clean and neat hotel.Room rent is also very good.Staff is also helpful and cooperative.
Average hotel at very good location
on Apr 16, 2017
I booked this hotel in hurry as I had to spend one night near airport. I reached hotel at 11.40PM. At first glance every thing looked like fine but I started noticing some issues and problem. Interior of room has been built nicely but no maintained in the same spirit. My observation says this hotel is being run by few people who are not qualified in hotel management.
1. Location of hotel is very good. Near airport and along Delhi Jaipur highway
1. Room was handed over without any preparation even with old bed sheet and pillow covers. One have to request for change.
2. Room was dirty and not cleaned properly. Hairs and dirt was observed specially in corners.
3. Hangers in wardrobe are just for namesake.
4. I noticed some black material (air conditioning insulation) got sprayed in room.
5. Towel provided is not standard size towel. Only one towel was available for two persons.
6. Hand towel near wash basin was / is not provided.
7. Only medimix soaps & one sachet of shampoo are provided in the name of toiletries.
8. Food items are priced like any thing. Means three plates of chicken tandoori may be equal to room charges.