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Royal Star

1 room, 2 adults
Fair
2/5

Stay Somewhere Else Please!! Avoidable!!on Sep 10, 2015

We stayed there for 2 nights unfortunately our stay was that long and was winter season else woul...Read All

54, Sydenhams Rd, Park Town,, Park Town, CHENNAI, TAMIL NADU, India, Pin-600003 , Chennai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
+ More

Rooms

Suite Room
Hotel Room
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Executive Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Stay Somewhere Else Please!! Avoidable!!
    on Sep 10, 2015
    We stayed there for 2 nights unfortunately our stay was that long and was winter season else would have moved into a different Hotel. Parking space is good. Staff response is awful. I accidentally stepped into the kitchen of the hotel and it was pathetic. No clean rooms, AC not working!!... More
  • hotel_trip
    Avoidable
    on May 18, 2014
    What you see is NOT what you get! Ineffective a/c, no running hot water and courteous but inefficient staff. All complaints are received with courtesy but not acted upon. Your best bet is to look elsewhere - it couldn't be worse.... ... More
  • hotel_trip
    Rating???
    on Apr 30, 2014
    We have booked few rooms and suite room during my brother's wedding for few of our guest. One good thing, rooms come with complimentary breakfast and newspaper to make your guest comfortable. Which will not burn your budget and people who are visiting chennai for the first time or unaware about the location then this hotel serves easy access to chennai central railway station. Few of our guests complaint that staff's are not prompt on serving the guests.... More
  • hotel_trip
    TERRIFIC
    on Oct 23, 2013
    room ac defective and partially effective. wash basin water line chocked. in short rooms are not worth their rent. reception staff did not cooperate. bathroom doors of one room was badly broken. no drinking water was served in the room and hospitality was not at all good. ... More
  • hotel_trip
    very very bad and cheater staff enjoying the life
    on Aug 9, 2013
    my name jagdish . i arrived from Bhopal and stay for a day my experience. 1) when i ask the front office boy to show the room he said room is very good and not bothered to show the room he was in a sleep and youning and not bothered to stand and wish me. 2) when i went to room i order for atea the waiter brought tea and i ask for bill he said computer is not working. but i paid money cash in reception and ask for the receipt the night shift boy told me no problem i will make. 3)at 8 am i went for breakfast and ask for mineral water and i paid 30 rs for the water but your waiter has not given me bill. 4) morning when i check in i paid cash 1500 rs and ask the boy for the advance receipt till evening nobody gave me the receipt i called 4 times in reception but the girl was busy or interested in playing games in computer and between 4 to5 pm some boy looks like sweeper pick up the phone and saying me mil jaye ga tension maat lo; in hindi. 5) when i was checking out the hotel at that time girl was not in counter i have to wait for 15 minute nand when she came at hte same time one night shift boy came and saying how are you darling and i paid him 30 rs for 2 cup of tea cah one it was in bill and 2 tea he took cash and not entered in my final bill and the bill of your hotel i cant se anything as poor quality of print . very imp; i want to say all to this the concern person but the receptio boy told me no manager so do i ask for director no. AND THE MANAGER NO WHEN I GOT MR. SUNDER WAS ALSO RUDE TO TALK TO AS HE DO-SENT FEEL TO BE INTEREST IN HIS WORK OR HAS SOME PARTNERSHIP WITH STAFF. SO ANY BODY GOING TO THIS HOTEL BE CAREFULLY WITH STAFF... More
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Overview

Royal Star offers accommodation in Chennai and is at 4 km from the Government Museum. The hotel can be reached from the Chennai Central (1 km). The hotel offers its guests free Wi-Fi connection. The hotel has 34 air-conditioned rooms spread across 4 floors. The rooms are centrally air-conditioned and equipped with TVs, refrigerators, safes, telephones, wardrobes, and mini-bars. There is a separate sitting area in each room. Guests can avail of laundry and 24-hour room services at the hotel. This Chennai hotel houses a business center, conference hall, restaurant, and swimming pool and provides 24-hour security. The travel desk offers airport transportation service. The Chennai Central Bus Stand is at 1 km, whereas the Chennai International Airport is at 20 km from Royal Star. Guests can visit the Marina Beach (7 km), Fort St George (4 km), and Valluvar Kottam (7 km).

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.