NICE HOTEL WITH LOCATION
on Jan 17, 2020
Nice stay and staff are friendly. We feel very comfortable during the stay. The rooms were neat and clean with all amenities, which are required. Staff was very good. Food was good. Location is very good, plus point was the DJ, we enjoyed all the days.
Fully satisfied. Really great experience. The view of the luxury room was very good especially river view. We will be back with friends and family at your hotel.
We will suggest to everyone about your hotel and service…
Basic Hotel Ideal For Bagpackers
on Dec 24, 2019
Stayed at the property for 2N in Dec 2019. Location of the property is good, the only plus was the DJ nights they conduct at the basement where we had fun on both the days.
Apart from this the services at the Royal Park are just basic, the staff lacks connect with their guests, we didn't find even a single staff smile while serving guests during our course of the stay. They are purely into business and they leave no Stone unturned to prove that, guests are not provided with even 1 bottle of mineral water on a complimentary basis all they have is a jug of plain tap water placed in the room. When we called to order for a bottle of mineral water they levied a charge of INR 55/- per bottle which is way beyond the actual MRP and legally incorrect.
They have a centralised heater (A/C) in the rooms on your approval they start the same and charge INR 400/- per day which is OK but unfortunately when the temperature in the room got very warm we called the reception to help adjust the temperature for which we were told that being a centralised heater the same would not be possible thus we were left with no choice but spend the night in an uncomfortably humid room and ended up not availing the heater on Day 2.
Would surely consider this hotel if I revist again as a bagpacker but not with my family.
All facilities are very good..... Room service,housekeeping,food services are also good.....
on Dec 19, 2019
Special thanks are Ravi chauhan sir,,,,,,, royal park hotels views point very excellent...... Breakfast ND dinner. Food amazing..... All services are good ND time to time... Ravi chauhan sir from housekeeping are very good person ND her behavior also good ND timely all services provided... ND shahi tukda dessert very 😋 this royal hotel
on Nov 3, 2019
Awesome hotel with disc, gym and spa facilities. Food and its taste was really good. Location was near beas river. View of the rooms was the river and valley. A higher floor is recommended. Got a real good price. Only issue is the heater was chargeable and not working for a day.
Excellent food and spacious rooms. Highly recommended.
on Nov 2, 2019
We stayed at Royal Park Resort Manali from 28th to 31st October, 2019. Each staff member go way beyond to ensure that the guests have a wonderful experience while at the Hotel & also while in Manali. Beautiful heritage hotel adjacent to the famous River Beas. We had gorgeous River facing view rooms which were very well appointed and included a bath as well as shower. Garden of the resort is too good and spacious blooming with beautiful flowers.
The personal touch that we received here was overwhelming. We were greeted by all the members, like we were part of their extended family. Right from the check in, we were made to feel at home away from home. Mr. Shrivastav (Sales Manager) personally attended to us as soon as we were seated in the Reception.
All the staff members ensured that we had a outstanding experience & beyond pleasant stay while at the hotel.
The food was also great.
I would like to mention a few members for their outstanding service:
Mr. Sunil Rana (Operations and Reception) - with his smile and warm behavior explained us about Royal Park Resort Manali.
Ashok- Senior Chef: ensured that the food was being enjoyed by each of the guests. He also ensured that each one of us tasted the" Sinful" Guljab Jamun and Suji Halwa.
Mr. Pravin (Steward): ensured that we had a great experience every day at the breakfast. He did repeated rounds at every table to check that each guest was being served food as per their taste.
Naresh & Sorujeet (F&B ): with their warm & heart touching behavior ensured that we have a great time while at the Restaurant everyday.
Kuljeet Sharma and others from (F&B and House Keeping) ensured that our room was always spick & span & that we had a comfortable sleep. Kuljeet with his cute smile won our heart.
Each of the staff member made our stay in Royal Park Resort, Manali an experience to remember. We will definitely visit again to refresh the sweet memories.
Areas of Improvement:
1. Interior needs to be upgraded in Rooms as well as in the Reception Area. Curtains installed looks very old fashioned.
2. Lightning arrangement in the Garden Area.
3. Gym was entirely non-functional.
4. Disposable slippers should have been provided.
P.S.: Please browse through the pictures attached.