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Royal Mirage

1 room, 2 adults
Very Good
4/5

No WiFi and terrible customer serviceon Mar 17, 2018

I had to leave the hotel every single time I had to work. Oyo promises WiFi but I never got usabl...Read All

1208/A, Anna waddo, Behind Le season Hotel, Candolim, GOA, GOA, India, Pin-403516 , Goa
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Restaurant
+ More

Rooms

Deluxe Suite Room
Hotel Room
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In High demand

Deluxe Room - Festive Period
Hotel Room
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In High demand

Deluxe Room
Hotel Room
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In High demand

Deluxe Room - All Meals Pkg.
Hotel Room
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In High demand

Deluxe Room - Breakfast & Dinner Pkg.
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    No WiFi and terrible customer service
    on Mar 17, 2018
    I had to leave the hotel every single time I had to work. Oyo promises WiFi but I never got usable wifi. Even worse, their customs service was horrible. It took 2 days for a representative to contact me, 2 more to admit that they couldn't solve the issue and then after more than a week they offered a coupon worth 2 percent of my booking price - they had the nerve to assume that I'll be back at another oyo property after that abysmal customer service experience... More
  • hotel_trip
    Dont miss to read this review about The best hotel to stay in goa !!!
    on Sep 15, 2017
    I thank my stars to have guided me to hotel royal mirage. Its the best possible hotel in candolim zone. The hotel is located at a sweet spot in candolim. With a radius of 1 km you will find everything one wants(clean beaches, superb goan restaurants,superstores,local market, eateries like dominos, pizzahut, baskin and every possible thing). The food preparation is excellent in the hotel s restaurant. Rooms are neat and clean and quite spacious including bathroom. Jacuzzi is awesome. The manager Sudhir is a magical man, the word NO is just not there in his dictionary. Anything asked for and he manages it in just no time. Mpre over the hotel team is very flexible and takes care of almost any requirement of the guests making them feel like home stay. Well done Sudhir . You and your team were a great host. Looking forward to visit you soon. -Kandarp... More
  • hotel_trip
    Nice good
    on May 7, 2017
    Hotel is verry good. Good staff proper clean hotel . Room owsome look. Cleaning .food is original spices taste . Proper timeing service . Waiter rajkumar is a good boy nice bheaver. Manager sudhir verry entligent .my life is first hotel ... More
  • hotel_trip
    Worst Experience!!!
    on Mar 31, 2017
    I have been there with my friends & itsreally worst exprience for all of us. We booked this hotel online before a month with some disount. After reaching there story began. We were so relaxed as we had already booked our rooms but after getting there we come to know rooms are not available. We had 3 room booking , they was offering us all three rooms on different buildings plus only one of them was of class we booked. Rest 2 was of no class. We fought with manager , evry time he used ask to see different room which was worst than before. Height is when we called customer care of "Travel guru" , from where we booked this online , that girl was also pathetic. Instead of helping us she asked us to stay whatever we has offered by manager. This was worst worts experience. The rooms were dirty, no service for cleaning , no service for water/electricity. No one was there to whom we can ask for room service. Surprisingly there were no intercom also. It was really really pathetic. I will say not to book such unknown places. Morning breakfast used be bread - butter & water melon. Really bad experience.... More
  • hotel_trip
    they are cheats believe me
    on Oct 9, 2016
    i have been to this place with my friends i have a habbit of going goa every few months this hotel is hell there room service is worse and the washrooms are too dirty . even the servant quarter is good then this hotel... More
  • Excellent
    33
  • Very Good
    15
  • Good
    7
  • Fair
    1
  • Poor
    7

Overview

Royal Mirage is a boutique hotel in Goa. It is located at 3 km from the Calangute Beach and is accessible from the Mapusa Bus Stand (9 km). The hotel provides Wi-Fi internet connectivity. This 3-storey hotel has 15 well-appointed rooms with attached bathrooms. The room amenities include a hair dryer, telephone, and cable TV. The on-site facilities include a bar, swimming pool, spa, fitness center, and business center. This Goa hotel provides room, breakfast, and laundry services. Royal Mirage is also accessible from the Thivim Railway Station (20 km) and the Goa International Airport (36 km). It operates a front desk to cater to its guests and also extends airport transportation service. Tourist attractions that guests can visit are the Candolim Beach (2 km), Sinquerium Beach (4 km), Baga Beach (4 km), and Aguada Fort (6 km).

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.