An Oasis of Quiet and Calm within a Busy City
on Dec 12, 2017
We loved this hotel - coming through the gates from the busy road outside was like entering a different and tranquil world. The hotel was kind enough to upgrade us to a sumptuous room - very much a romantic view of Indian luxury, beautifully decorated, large with a separate dining area, a walk in wardrobe and attractive bathroom.
What made the hotel stand out was the exceptional service which ranged from a discrete radio call as the gates were opened which ensured an English speaking member of staff walked down to greet us to the provision of a small torch each to
read the menu and mosquito repellent under the table when dining outside.
The pool is most attractive, my wife tried the spa treatments and pronounced them very good and the staff were discretely attentive. It had that indefinable comfortable feeling that only a really good hotel can provide. One example came when we ordered dinner one night. The lady of the house (I think a member of the owner's family - the hotel is owned by the Maharaja of Jaipur) came over to speak and asked if we had tried the mutton curry. We told her we were eating vegetarian food and she asked if this was because we were vegetarian or just being careful. We told her we were being carefully and she reassured us their meat was quite safe and that she would ensure the mutton was cooked for us the following night. It was simply delicious and we had no adverse effects at all.
This is a lovely hotel, not large and flashy with lots of unnecessary services, but genuinely good hospitality and I have no hesitation in giving it five stars.
Loved the home feel it has!
on Dec 11, 2017
Although not near the center of Jaipur, this Haveli was a great choice!! Nice common areas, specially the restaurant in an open patio. The room was good, spacious, big bathroom with nice shower. The bed was a bit hard but that was fine. Breakfast is not buffet style but it was good to avoid indulging so much, and you can order Indian and Non Indian items from the menu with enough options. Dinner was also good - we split a thali which was enough for us since we were not super hungry. Which we loved most was the nice atmosphere and reception at the place that welcomed us as we were part of that big home.
Memorable, special place - an oasis
on Dec 7, 2017
Of all the hotels and havelis that we stayed at for our 17-day trip in North India, the Royal Heritage Haveli was the most memorable. The room we stayed in was very spacious and beautifully decorated with personality and charm. The property has been lovingly restored. It was quiet and peaceful - a wonderful oasis. It was well maintained and well staffed. The service was welcoming, friendly and attentive. The food at the restaurant was excellent, for both breakfast and dinner. The chef visited with us and other guests and we felt well taken care of. We were even provided a packed lunch for our long drive after checking out. Also, the Royal Heritage Haveli supplied the best bathroom towels (the most white, the most plush) of all the accommodations we stayed at in India. We would have liked to have stayed longer. We had a great experience here.
A Haven in Busy Jaipur
on Dec 5, 2017
We stayed here for four nights towards the end of our tour and it was lovely. Jaipur is a mad, noisy city and this hotel provides a sanctuary after a day sightseeing. The rooms are incredible, beautifully furnished with the most amazing colours and very comfortable. Breakfast was really good as was dinner and the service from all the staff was excellent.
Peaceful with a proper but friendly formality
on Dec 2, 2017
This Hotel achieves what seems to be so difficult for many: the balance between welcoming friendliness and formal service. Its staff is very helpful but never intrusive, proper but never stuffy, attentive but never overwhelming. We were very kindly offered an upgrade to one of two suites - see the photos. Both of them were magnificent; we chose the one with the bath simply because my wife prefers a bath to a shower before dinner. Our bed was very comfortable and the rooms spotless and well maintained. This is the old hunting lodge of the Maharajah's family - Queen Mary stayed here after the Coronation Durbar in 1911 - and it is still family run. Although it must have been in, or on the edge of, the jungle in earlier days, the town now comes up to its gates but does not make its presence felt. The rooms are spacious, with many of them beautifully decorated. The bar is full of fascinating photographs of earlier times.
We ate on the terrace overlooking the front garden and enjoyed excellent food at very fair prices, well served and cooked to order rather than being from a buffet, where food can be waiting for some time and is rarely therefore as good as when it is fresh. (The starters were about 450 to 600 rupees and the main courses about double, with the menu changing each night. Beer was only just over half the price of the same in some other hotels we stayed in.)
The owner was very good in that each night he came round the guests at dinner to talk to them about their day and plans for the following one. I noticed he took care only to approach a table when people were not actually eating - again typical of this place - so you were not faced with choosing between trying to talk and eat the same time or letting your food going cold. He advised us where we could see elephants which were not part of the controversial Amber Fort working parties - and was most generous in offering me a post prandial whisky. The customer relations manageress, Fabienne Dupuis, was also very helpful and kind. The waiting staff were very discreet and competent and had obviously been trained to a high standard. The breakfasts were good, again with everything cooked to order, including some excellent banana pancakes and eggs poached perfectly.
I have no hesitation in unreservedly recommending this Hotel. Even Muffin, the Basset Hound, and her daughter, Zoya, half Beagle, had absorbed the atmosphere and made us feel welcome but like everybody else, did not intrude on our privacy.