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Rococo Pelton

1 room, 2 adults
Good
3.5/5

Wow!on Apr 22, 2017

Superb staff and great service. The beach front chalet had the best view and was so tranquil. Rea...Read All

Palolem Beach, Patnem, Patnem, GOA, GOA, India, Pin-403702 , Goa
Amenities:
  • Parking
  • Room service
  • Laundry facilities
  • Travel counter
  • Front desk
+ More

Rooms

Standard Room
Hotel Room
View Image

TripAdvisor Reviews

  • hotel_trip
    Wow!
    on Apr 22, 2017
    Superb staff and great service. The beach front chalet had the best view and was so tranquil. Really good food at the restaurant and a big selection to choose from. So welcoming and made sure I had everything I could need. ... More
  • hotel_trip
    Friendly staff and okay rooms
    on Mar 20, 2017
    The staff on Rococo Pelton was amazingly friendly and had a nace attitude. We happened to loose the key to our room, but that was no problem. The restaurant staff was all about service and felt like your friends. On the other hand, the rooms were okay, at the most. A big (but hard) bed, a fan and a private toilet was the pros. The cons were different types of uninvited animals (cockroaches, lizards etc) and the fact that the water didn't have any place to go after a shower. Would recommend to stay a few nights here, maximum.... More
  • hotel_trip
    Super staff, scrumptious food!
    on Jan 10, 2017
    We visited Palolem just before Christmas and tried a bunch of the beach bars along the strip. Without a doubt, this one was consistently the best. The staff were exceptional. Attentive, really friendly and very happy for you to run up a tab and pay by card. Especially handy, given the situation with the lack of Indian currency. They did charge the usual 4 percent to use a Visa card, but with such low prices for food/drink, it really wasn't an issue. The range of food was good - the usual Indian, Western, Israeli fare. Would recommend the prawn sizzles and any of the fish dishes The shark and King Fish were fresh and so tasty. All of the staff were Nepalese and certainly gave service with a smile.... More
  • hotel_trip
    Looks great online, but a disappointment in person
    on Jul 24, 2016
    My husband and I visited Rococo for our anniversary earlier this year and we left with nothing but a bad experience. We wanted a beach-side room (or at least one as close to the beach as possible) and had contacted the hotel prior to booking to ensure they could accommodate our request. Only after Jay (the person in-charge) assured us we'd be given "the best room", did we book. Our mistake trusting his word. We got to Rococo at about midnight and had to look around for someone to check us in for a good 15 mins. This despite us calling Jay while on our way from the airport to let him know. Continuing to sweet-talk us, he led us to the dingiest room on the property, which was, lo and behold, literally the farthest room from the beach. Despite us demanding to know what happened to the "best room", our questions were shrugged off with indifference. The room was dirty, had rocks for pillows, a torn and soiled bed-sheet, a toilet that did not work, no soap and barely a few drops of water in the taps. When we tried to reason with him the next morning (telling him he needs to give us a better room as promised or we'd leave), Jay hurled abuses at us and was extremely racist (how nice to be mistreated by a fellow Indian). It was evident he favoured the foreign tourists, and had no regard for Indians (barely moments before he was bending over backwards to accommodate the demands of some foreign tourists). When we demanded to see the owner (who eventually turned up and was willing to take our complaints into consideration), Jay got aggressive and physically threatening, and demanded we pay the whole amount for the four days we'd booked, even though the online policy stated that cancellation would mean only one night's pay. Not ones to take such behaviour kindly or wanting to be in that environment a second longer, we handed over the money for one night (which the owner accepted with thanks) and walked off with Jay continuing to curse at us. We moved to Dylan's, about four shacks down from Rococo, and had the best time. Our neighbours included Indians and foreigners, and the staff at Dylan's were equally courteous to all, as were everyone else who stayed there.... More
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Overview

Rococo Pelton is situated 2km from Patnem Beach. Rococo Pelton is one of the preferred accommodation choices for travellers visiting Goa. The guest house offers basic facilities to make the stay memorable. Services provided by the guest house include limited hours front desk, room service and parking facility. All rooms are well-furnished and have a pleasing ambience with essential amenities.

Policies

Check in Check out

Hotel Check-in Time is 11 AM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 11 AM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.